Patient Access Specialist

Occupational Health Registration Clerk

The Registration Clerk is responsible for scheduling, registration, and associated paperwork of workers from client companies who come in for pre-placement physicals, drug screens, and injury treatments. Provides strong customer service in a fast-paced, high volume medical clinic environment, while assuring accuracy of patient information entry.

Education & License Requirements:

High School diploma or equivalent is required.

Minimum Qualifications & Experience:

Strong keyboarding skills for data entry and experience with Windows-based software required. Must be detail-oriented, have excellent communication and interpersonal skills, the ability to maintain confidentiality, a professional demeanor when dealing with others and the ability to function as a member of a work team.

Essential Job Functions:

• Greet clients in a professional manner, using excellent communication and interpersonal skills.
• Register patients in computer for required services.
• Pay close attention to detail to ensure accurate entry of patient information.
• Adhere to strict confidentiality rules.
• Function as a member of a work team.
• Schedule appointments.
• Process paperwork for pre-placement physicals, drug screens, and injury treatments for workers from client companies.
• Prepare patient charts for upcoming appointments.
• Assist with processing medical record requests.
• Pull and file patient charts.
• Use electronic medical record (EMR) system to retrieve patient medical records.
• Distribute scanned documents to patient's electronic file.
• Maintain knowledge of department policies.
• Perform other duties as assigned

Marginal Job Functions:

Filing, faxing, phone and scheduling back-up. Credit card processing, cash handling, and assist with mail processing. Perform other duties as assigned.