Customer Service Representative

Job Description

Job Description

Blue Cross is hiring Vermonters to join our World Class Customer Service Team!

If you’re looking to start a career in an ever-changing health insurance industry with best-in-class benefits, competitive pay and clear paths for advancement, we want to speak with you about our Customer Service openings. Candidates will combine high attention to detail with the ability to rapidly master new information, communicate effectively, and resolve intricate issues. Our Customer Service positions provide:

Location: This role requires an 8-week in-person training program at our Berlin, Vermont office. Following training, a 2-3 month, full-time in office period is required. Afterward, employees within 50 miles will transition to a hybrid schedule, working from the office on Wednesdays and remotely the remainder of the week.

• Starting pay at $20.50 per hour with multiple promotional opportunities within the first two years.
• Annual corporate incentive bonus program and additional compensation opportunities available throughout the year.
• 8-week paid training on all facets of the health care industry. 8am-4:30pm M-F

This position is eligible for a sign on bonus $250 after 90 days and an additional $250 after 180 days.

Robust benefits package including:

• Health insurance (including vision)
• Dental coverage (free to employees)
• Wellness Program with a $500 year-end incentive
• 401(k) with employer match
• Life Insurance
• Disability Insurance
• Combined time off (CTO) – 20 days per year + 10 paid holidays
• Tuition reimbursement
• Student Loan Repayment
• Dependent Caregiver Benefits
• And more!