Information Technology_USA - USA_Project Manager
Real Soft
Service Provider Application Specialist
2 Candidate Submittal Slots, New High Level Policy - DO NOT SUBMIT ABOVE RATE MSP Owner: Rob Finton Location: Rochester NY (Mandatory) - 100% Onsite Duration: 6 months Skill id: 10725075 Competencies: 7-10+ years experience required Business Domain - Retail Agile DevOps for Senior Management Project Management Service Management SCM - Vendor Management Continual Learning Role Summary – Service Provider Application Specialist Core Responsibilities: Business & Product Alignment: Partner with business leaders to define product vision and maximize application value Drive prioritization through intake process and ensure readiness of approvals (contracts, POs, funding) Project Coordination & Delivery: Coordinate medium to large initiatives ensuring on-time and on-budget delivery Manage end-to-end execution from approval to deployment Application Portfolio Ownership: Own roadmap for assigned applications (upgrades, automation, lifecycle management) Influence technology decisions to improve business and IT outcomes Vendor & Stakeholder Management: Act as liaison with external vendors to ensure execution excellence Communicate effectively with executives and stakeholders in business-aligned language Cross-Functional Collaboration: Work closely with IT, procurement, legal, and business teams Support enterprise initiatives and enhance user experience Operations & Support: Be part of 24x7 on-call support for issue resolution Continuous Improvement: Drive innovation, process improvements, and automation Stay updated with new technologies and industry trends Mandatory Skills & Experience: 7–10 years of experience in: Project coordination / delivery management Managing approval processes and cross-functional initiatives Strong: Communication & stakeholder management skills Analytical and problem-solving abilities Collaboration in Agile environments Good understanding of: Retail business processes Continuous improvement practices Ideal Candidate Profile: Strong business-facing IT professional with execution ownership Ability to balance strategy (roadmaps) and execution (project delivery) Experience in vendor management + application support + Agile delivery Comfortable operating in a high-impact, cross-functional, retail enterprise environment, Project Code :
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