Admissions Officer

Job Description

Job Description

Join our team! We are currently looking for Admissions Officers. We are seeking individuals with a passion for positively changing people’s lives with quality training. The right candidate thrives in a fast-paced, goal oriented environment. Excellent customer service, communication, organizational, and computer skills are needed to properly represent one of the oldest and longest serving Shreveport colleges today.

Job Title: Admissions Officer
Location: Diesel Driving Academy – Shreveport, LA
Employment Type: Full-Time

Position Summary
As an Admissions Officer at DDA, you are often the first voice a prospective student hears- and the most important one. You’re not just filling seats; you’re helping people make a life-changing decision about their future. The trucking industry needs skilled driver, and your job is to match motivated individuals with the training that can get them there.

Essential Responsibilities

• Respond promptly to inquiries from prospective students via phone, email, text, and walk-ins.
• Conduct admissions interviews to assess student goals and determine program fit.
• Provide detailed information regarding CDL training programs, schedules, tuition, financing options, and career opportunities.
• Build rapport with prospective students and maintain consistent follow-up throughout the admissions process.
• Schedule and conduct campus tours and information sessions.
• Guide applicants through enrollment paperwork and admissions requirements.
• Maintain accurate records and activity within the school's CRM system.
• Meet individual and team enrollment goals while maintaining compliance with all institutional and regulatory standards.
• Collaborate with Financial Aid, Student Services, and Career Services to ensure a seamless student experience.
• Participate in recruiting events, career fairs, community outreach, and open houses as needed.
• Maintain knowledge of industry trends and CDL career opportunities.

Qualifications

• Associate or bachelor’s degree preferred; equivalent professional experience can be substituted in lieu of a degree.
• Minimum of 1–3 years of experience in admissions, inside sales, recruiting, customer service, consultative sales, or commensurate experience in a related field. 
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to build trust and motivate prospective students.
• Comfortable working in a goal-oriented, performance-driven environment.
• Experience with Microsoft Office. 
• Ability to work occasional evenings or weekends for recruiting events.

Preferred Qualifications

• Previous experience in higher education admissions or career education is a bonus.
• Experience working with CRM platforms such as Student First, CampusVue or similar systems.
• Knowledge of workforce development or vocational education is a plus.

Key Competencies

• Relationship Building
• Consultative Sales
• Active Listening
• Communication
• Time Management
• Organization
• Goal Achievement
• Customer Service
• Team Collaboration
• Problem Solving

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Paid time off and holidays
• Career advancement within a growing educational organization

About Diesel Driving Academy
DDA has been training and placing students in the trucking industry since 1972. A top truck driving school in Louisiana and Arkansas, Diesel Driving Academy offers an industry praised truck driver training program available in Shreveport, LA, Baton Rouge, LA, and West Monroe, LA. We are looking for exceptional people to join our growing team.