Operations Manager

Job Description

Job Description

About the Company:

Evolvending is a leader in modern automated retail, delivering innovative, self-service food and beverage solutions designed for today’s on-the-go travelers. By blending smart hardware, intuitive software, and data-driven operations, the company enables fresh, premium hot and cold food availability around the clock. Evolvending operates across high-traffic transportation hubs — including airports, train stations, and travel plazas — in markets such as Atlanta, Boston, Dallas, Minneapolis, and Fort Myers. Its modular, technology-forward platform helps partners expand retail access, streamline labor, and serve guests wherever they are.

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Opportunity:

Evolending is an operator of specialty automated food & beverage vending at Cincinnati / Northern Kentuky International Airport. With several current kiosks and growing, we have become a sought out vendor for unique and 24/7 food options by traveler's and airport staff.

Job Summary
We are seeking a dynamic and experienced Operations Manager, Airport Kiosk Operations to help oversee all aspects of vending kiosk management within an airport environment. This pivotal role involves driving operational excellence, ensuring compliance with food safety standards, and delivering exceptional customer service. The ideal candidate will possess leadership skills, experience in food establishment maintenance and logistics, and multilingual capabilities to effectively communicate across diverse teams.

This role ensures machines are stocked, clean, and functioning properly while maintaining strong food safety standards. The manager coordinates staff, manages inventory, receives deliveries, and ensures smooth operational workflows.

Daily Operations Oversight

• Monitor machine status, alerts, and inventory levels.

• Review sales trends to identify fast and slow moving items.

• Communicate operational updates through company systems.

• Ensure machines remain stocked, clean, and operational.

Inventory & Product Management

• Plan daily product thawing based on sales and par levels.

• Maintain FIFO (First-In, First-Out) product rotation.

• Monitor inventory levels and identify restocking needs.

• Ensure sufficient product is prepared for machine stocking.

Machine Operations

• Ensure machines are stocked according to planograms and par levels.

• Monitor machines throughout the day and refill when needed.

• Confirm inventory updates correctly within the system.

Machine Maintenance

• Perform basic troubleshooting

• Coordinate service vendors when repairs are required.

• Ensure machines remain customer-ready and fully operational.

Deliveries & Receiving

• Verify deliveries against invoices.

• Inspect product condition and quality.

• Document receiving activities and discrepancies.

• Store inventory according to food safety standards.

Qualifications

• Experience in operations, logistics, vending, or food service preferred.

• Strong leadership and organizational skills.

• High attention to detail and ability to multitask.

• Ability to work independently and supervise others.

• Basic understanding of food safety practices.

Physical Requirements

• Ability to lift up to 40 lbs.

• Ability to stand or walk for extended periods.

• Ability to move inventory using hand trucks or carts.

Compensation & Benefits

• Starting $22/hour +

• Paid Time Off.

• Overtime and Federal Holidays paid at 1.5x hourly rate.

• Flexible schedule including mornings, evenings, or weekends.

• Performance bonuses

• Growth opportunities within Evolvending

Benefits:

• Flexible schedule

• Paid time off

• Paid training

• Performance bonuses

• Growth opportunities

Experience:

• Food service management: 3 years (Required)

Work Location: In person