Shift Leader

Shift Leader

At Long John Silver's®, you can chart your own course! As a Shift Leader, you'll get the benefit of a flexible schedule while you develop your management skills. Interested in moving up the career ladder? We have lots of great opportunities!

There are a few skills you'll need from the get-go, as well as some requirements.

As a Long John Silver's® Shift Leader, you'll be responsible for managing restaurant operations during assigned shifts. We have a great culture and look for people with a similar mindset: you sincerely value customers and embrace the idea of teamwork.

You're the honest, energetic, and approachable type, and can get along and communicate easily with people at all levels. High standards, both for yourself and your team, are a must. You enjoy keeping the restaurant clean, safe, and most of all, FUN, for your team and customers. While you learn and grow, you'll be teaching and motivating your team to improve as well.

Your training will teach you everything you need to know to succeed on the job, but you should have solid math skills and the ability to cope well under pressure. Shift Leaders must be at least 18 years old. Uniforms are provided, and benefits are available based on tenure.

In addition to management responsibilities, Shift Leaders may perform other duties or tasks in the restaurant. And, of course, you'll have to follow company policies and procedures. If you enjoy challenges and want to work as part of a great team, apply today!

Your application is for work with an independently owned and operated franchisee of Long John Silver's. Any information will be provided solely to the franchisee, and if hired, the franchisee will be your only employer.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.
• Ensuring compliance with company policies, health, and safety standards.