Customer Service Representative

Customer Service Representative

Oakworks Inc - New Freedom, PA 17349 Start Date 07/21/2026

Overview

Level Experienced Position Type Full Time Job Shift 1st Education Level 2 Year Degree Travel Percentage None Category Customer Service

Description

The Customer Service Representative is a key contributor to the Oakworks family and we want your experience to be a part of it!

This is your opportunity to bring innovative solutions to improve the customer's experience by providing an upbeat and professional work ethic and demeanor. Oakworks is seeking to add an exceptional and experienced customer service representative to our team. Your drive and initiative to excel in a fast-paced, team oriented, and customer service environment will provide for a prosperous work arena. Your ability to handle multiple tasks such as obtaining, placing and submitting orders, tabulating pricing and shipment details and handling all customer requests will add to the team's success. Opportunities to strengthen customer relationships and support business growth through account management. Future opportunity to serve as a point of contact for customer accounts, fostering strong relationships and ensuring a positive customer experience.

WHAT WE PROVIDE:

A platform in providing health and wellness solutions

Great work schedule: M-F 8:30am-5:00pm

An opportunity for hybrid work with 3 days onsite and 2 days remotely after training has been completed

Friendly, fun, clean and a safe work environment

Competitive wage and benefits

Ability for growth

Being a member of an innovative company

Additional benefits include:

• Medical
• Dental
• 401k Match
• Company paid vision
• Company paid Short Term Disability and Long Term Disability
• Company paid life insurance
• Company paid Spouse and dependent life insurance
• Paid Time Off (PTO)
• Paid holidays

Qualifications

WHAT WE REQUIRE:

Must have a high school diploma or GED. Associates Degree preferred with 5 years proven customer service experience, preferably in the medical/manufacturing industry.

WHO WE ARE:

Oakworks is a family owned and run company for over 40 years that produces world class medical and spa equipment in our modern 91,000 sq ft building. You will be helping to build a wide array of products with a great team of people. We offer a 401k plan, paid time off, 9 paid holidays and opportunities for advancement. Oakworks does not only focus on the quality of our products but also cares about our employees. Oakworks is proudly promoting health awareness through different activities within the company. We strive on being an employee centered workplace and hold multiple fun events to show our appreciation.

Equal Opportunity Employer and M/F/Vets/Disability