MSL Director

Updated: July 24, 2026 Location: Baltimore, MD, United States Job ID: 17023-OTHLOC-CoWwYfwy The MSL Team Director, is responsible for hiring, leading, managing, and developing the National MSLs in the United States within US Medical. As such, the Director plans, organizes, and monitors his/her MSL team activities to ensure that the team delivers field-based medical support that is aligned with our clients products’ clinical development and business objectives. This role will also facilitate and manage the team's appropriate internal information sharing and coordination (e.g., with relevant U.S. commercial teams and across all regions) to ensure that they are conducted in compliance with the company’s internal and external policies, guidelines, and regulations. Position Responsibilities: Primary responsibility to provide guidance to the MSL team in cultivating current and future thought leaders in academic and clinical medicine at the local, regional, and national levels. The Field Director will lead, manage, coach, train, and develop MSL direct reports to support high performance, and to align with strategic direction of Clients Medical Affairs. Maintain clear territory KOL engagement plans and hold the team accountable for both adhering to those plans as well as ensuring collection and summary reporting of clinical insights and unanswered customer questions received from external contacts. Responsible for scientific knowledge of self and team. The Director will maintain clinical knowledge of designated therapeutic areas and broad US market knowledge, including current treatment strategies, current and pending competitors, new therapeutic developments, payor dynamics, and other market issues/trends as it pertains to specific medical business interests. Responsible for recruitment and retention of key talent. Provide coaching, mentoring, and guidance that is consistent and timely to MSLs regarding their individual performance and progress. Sets clear performance metrics and addresses performance issues decisively and appropriately. Ensure field initiatives and scientific interactions follow best practices that are compliant with all legal, regulatory, and company guidelines. Lead the MSL team at national, regional, and local scientific meetings, including staffing Medical Affairs booths, facilitating scientific communications, gathering competitive intelligence, and facilitating the development of pre-and post‑conference scientific materials. Provide strategic planning, project management, and oversight of team functions. In partnership with our Clients Medical Affairs Leadership identify key deliverables, insights, and metrics that highlight the value of the MSL organization and communicate with senior leadership on an ongoing basis. Maintain an ongoing current understanding of pharmaceutical and promotional compliance guidelines, laws, industry-standard practice, and applicable regulations. Attendance at periodic national internal and external meetings which may include national and international conferences. Requirements: 2+ years’ experience as manager of field based MSLs 4+ years of experience in medical affairs Scientific and/or clinical training in Infectious Disease or Urology strongly preferred Strong interpersonal skills with demonstrated effectiveness to work cross-divisionally as well as independently Strong understanding of relevant policies guiding the Pharmaceutical Industry Strong interpersonal skills, business acumen, and high level of emotional intelligence Excellent verbal and written communication skills Strong multi-tasking, time management, and organizational skills Ability to take initiative and work both independently and in a team environment Excellent computer skills i.e. Microsoft Office, Access and Excel At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. competitive compensation package Health benefits to include Medical, Dental and Vision Company match 401k flexible paid time off (PTO) and sick time Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to: Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com . Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application. #J-18808-Ljbffr