Account Receivable & Trade Specialist

Job Description

Job Description

Who We Are

ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our fourth year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That's why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members' doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever.

We're working to build a world that's better for all, and we're inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. We're always looking for outstanding people to join our mission! 

About the Role

The Accounts Receivable & Trade Specialist manages day-to-day accounts receivable activities across multiple sales channels, including Retail, Wholesale, Corporate Gifting, Partnerships, and Dry Ice Manufacturing. The role is responsible for customer onboarding, billing, cash application, retail trade activity, ERP maintenance, reconciliations, and management reporting.

This position works closely across the business to ensure customer activity is accurately established, billed, collected, reconciled, and reported. The ideal candidate has strong AR experience with an understanding of retail trade programs and system maintenance.

Department: Finance

Reports To: Director of Accounting

Hours/location: 20 hours per week. At least 5 hours/week in office (Watertown, MA)

Compensation: $30-35/hour, benefits

Key Responsibilities

• Manage billing and accounts receivable activities across the business, ensuring transactions are complete, accurate, and timely.
• Manage new customer onboarding, including customer applications, credit references, required documentation, and coordination of account setup.
• Maintain AR-related customer and item setup within the ERP system, including payment terms, billing information, and other required customer attributes.
• Process and apply customer payments, including checks, ACH, EDI payments and electronic remittance, and research unapplied cash and payment discrepancies.
• Manage retail customer activity, including trade programs, deductions, chargebacks, promotional allowances, pricing discrepancies, shortages, and other customer claims.
• Research deductions against approved programs and supporting documentation; resolve valid deductions and dispute unsupported customer claims.
• Monitor AR aging, outstanding balances, and collection activity and proactively identify potential risks or issues.
• Prepare and communicate weekly AR metrics to management, including aging, collections, deductions, unapplied cash, billing activity, and other key trends.
• Perform month-end AR and account reconciliations, including reconciliation of the AR subledger to the general ledger and resolution of outstanding differences.
• Prepare and analyze budget-to-actual results, research significant variances, and provide explanations to management.
• Partner closely with Corporate Sales, Retail, Dry Ice, and Procurement teams to resolve billing, customer, sales, and operational discrepancies.
• Maintain appropriate documentation and internal controls and support month-end close, year-end close, and audit requests.
• Identify opportunities to improve and automate customer onboarding, billing, cash application, deduction management, and reporting processes.
• Work with the Accounting team on various projects such as system implementations and accounting process improvements

Qualifications

• 3+ years of Accounts Receivable, billing, trade finance, or related accounting experience.
• Experience with retail customers, trade programs, deductions, and chargebacks strongly preferred.
• Experience with ACH, EDI, electronic remittance, and retailer portals preferred.
• Strong understanding of accounts receivable and general accounting principles.
• Strong Excel, analytical, reconciliation, and problem-solving skills.
• ERP experience required; NetSuite experience preferred.
• Ability to manage multiple priorities and high transaction volumes while maintaining accuracy and attention to detail.
• Strong communication skills with the ability to work effectively across numerous departments and stakeholders
• Consumer products, food, retail, or e-commerce experience preferred.

ButcherBox is an equal opportunity employer committed to fostering a diverse, inclusive environment at all steps in the hiring process. Every qualified applicant will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are happy provide reasonable accommodations during our hiring process. Please click here if you need to request an accommodation for your interview.

ButcherBox does not use artificial intelligence (AI) tools in any part of our hiring process. If you would like more information about how your data is processed, please contact us.