Entertainment Cashier (On Call) (37085)
Agua Caliente
Entertainment Cashier (On Call)
Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270
Overview
Position Type On Call Category Entertainment
Description
Job Description Summary
Handles cash, credit, and refund transactions correctly. Adheres to established procedures, administers the ticket system and completes related paperwork. Provide support to overall management team as directed by the Entertainment Supervisor.
Essential Duties and Responsibilities (other duties may be assigned)
- Welcoming guests in a polite and friendly manner.
- Sell tickets for headline concerts, entertainment events, special events and promotions.
- Utilize proper procedures and documentation for all transactions.
- Ensures bank is counted and balanced with Cage.
- Assists with ticket taking and usher duties as needed.
- Record and report database information to management.
- Must possess and maintain a thorough knowledge of Agua Caliente Casinos special events, promotions, and advertising campaigns.
- Support, as needed, marketing/players club promotions by distributing gifts, helping with giveaways, tournaments.
- Answers phones and addresses calls appropriately.
- Provide excellent guest service.
- Must comply with all applicable Agua Caliente Casinos System of Internal Controls Standard Operating Procedures and all Tribal Regulations.
Supervisory Responsibilities
None
Access to Sensitive Areas and Information
Ticketing systems
Keys
Box Office
Box Office Bank Drawer
Office and Storage areas
Signatory Ability
None
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Required Education and/or Experience
- High school diploma or G.E.D.
- Some demonstrated customer service experience and/or training or combination of education and experience.
- Computer literate with good oral and written English communication skills.
- Multi-lingual desirable with good phone etiquette.
Vacancy posted 2 days ago
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