Area Teller

Area Teller - Multiple Locations University Federal Credit Union (UFCU) has career opportunities in our Retail division. We are looking for Area Tellers to work at various locations. Job Summary Process member transactions and resolve issues of a routine nature. Assist with general account support through various channels. Ensure operational compliance through drawer management, following opening and closing procedures, and filing required compliance reports. Essential Functions Respond to and resolve basic member needs Serve as Lobby Lead Process transactions (includes shared branching) Conduct system navigation Process and assist with account support (includes online and mobile banking) Manage and balance drawer Complete opening and closing procedures File required compliance reports (CTR, SAR, etc.) Adhere to all company policies, procedures and business ethics codes Complete required regulatory training as assigned Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti‑Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations Knowledge/Skills/Abilities Basic understanding of products, services, financial center operations Basic knowledge of technology systems Strong ability to accurately handle and count cash Strong understanding of security and quality control policies Strong ability to provide exceptional member experience Strong ability to understand and adhere to financial institution compliance requirements Core Competencies Demonstrating Member Obsession Demonstrating Performance Excellence Demonstrating Innovation Experience Minimum Requirements (Must have) High School Diploma or GED Bilingual English/Spanish Six months or more of experience with cash handling, customer service, and working in a team environment Access to reliable transportation Preferred Requirements (Nice to have) Experience working in a fast‑paced, high‑volume environment Financial institution experience Motivational Fit Culture Fit Civic Responsibility Continuous Improvement Member Focus Interdepartmental Cooperation Personal Growth Standardized Work Details Promotion Opportunities Things You Need to Know Before You Apply Physical Demands The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standing, walking, bending Use of hands to finger, handle or feel Use of hands and arms to reach Extensive use of the computer, requiring the specific vision abilities including close vision, distance vision, peripheral vision, and the ability to adjust focus Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may involve periodic stressful conditions This position has direct exposure to possible robbery May occasionally require an adjusted work schedule, overtime, and evening/weekend hours May occasionally move from one work location/branch to another Public contact position, requiring appropriate professional appearance Frequent computer use at a workstation up to two hours at a time The noise level in the work environment is usually moderate #J-18808-Ljbffr UFCU