Home Care and Developmental Disability office administrator

Benefits:

• Employee discounts

About the Role:

Twin Angels Home Care in Reynoldsburg, OH is looking for a dedicated and organized Office Administrator to join our compassionate team. This is a vital role supporting our Home Care and Developmental Disability programs, helping ensure our clients and caregivers receive the best possible experience. If you thrive in a fast-paced, mission-driven environment and want to make a real difference in people's lives, we want to hear from you!

Responsibilities:

• Manage day-to-day office operations for Home Care and Developmental Disability service lines
• Coordinate scheduling and staffing for caregivers and Direct Support Professionals (DSPs)
• Maintain accurate client and employee records in compliance with state and agency regulations
• Serve as a primary point of contact for clients, families, and referral sources
• Process intake paperwork, service authorizations, and Medicaid/waiver documentation
• Support billing, payroll coordination, and reporting for home care services
• Ensure compliance with DODD (Ohio Department of Developmental Disabilities) and home care regulations

Requirements:

• Prior experience in home care, developmental disabilities, or healthcare administration preferred
• Familiarity with Ohio DODD regulations, Medicaid waivers, or home care compliance a plus
• Strong organizational and multitasking skills in a busy office environment
• Proficiency in Microsoft Office and scheduling or care management software
• Excellent written and verbal communication skills
• Compassionate, professional demeanor with a client-first mindset
• High school diploma or GED required; associate's or bachelor's degree preferred

About Us:

Twin Angels Home Care is a trusted provider of home care and developmental disability services in the Reynoldsburg, OH area, committed to empowering individuals to live with dignity and independence. Our clients choose us for our personalized, compassionate approach to care. Our team members love working here because of our supportive culture, meaningful mission, and the opportunity to truly change lives every day.