Entry Level Service Advisor

Entry-Level Service Advisor

Graff Chevrolet GMC Michigan City, IN 46360 Full-Time | Daytime Hours with Saturday Rotation Competitive Pay + Performance Bonuses

Graff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities. We take pride in delivering a professional, transparent, and customer-first service experience. We're growing our service department and looking for an Entry-Level Service Advisor who wants to build a long-term career with a respected GM brand.

Prior automotive or dealership experience is helpful, but not required. We provide paid training, GM systems support, and hands-on mentorship to set you up for success.

What You'll Do

• Welcome GM customers and assist with vehicle service needs
• Write and manage repair orders using GM dealership systems
• Communicate maintenance and repair recommendations clearly and professionally
• Provide timely service updates and follow-up
• Work closely with GM-trained technicians to ensure accuracy and quality
• Maintain high customer satisfaction and CSI standards
• Learn GM service processes, warranty basics, and dealership procedures

What We're Looking For

• Strong customer service and communication skills
• Positive, coachable attitude with a desire to learn
• Ability to multitask in a fast-paced dealership environment
• Basic computer skills (R&R, GM systems training provided)
• Dependable attendance and professional appearance
• Automotive or dealership experience is a plusbut not required

What We Offer

• Paid training and ongoing GM support
• Competitive base pay plus bonus opportunities
• Clear growth path into Senior Service Advisor or Service Management
• Medical, dental, and vision insurance
• Paid time off and holidays
• Employee discounts on vehicle service and repairs
• Stable schedule and supportive team environment

Why Graff Chevrolet GMC?

We believe in developing talent from within. Many successful Service Advisors start right where you areentry level, motivated, and ready to learn. If you're looking for a career with a GM dealership, not just a job, Graff Chevrolet GMC is the place to grow.