Associate Product Manager

Role Overview This Associate Director will simplify and modernize DTCC’s client connectivity portfolio, defining strategy, OKRs, and roadmaps while overseeing execution and go‑to‑market. The role shapes how clients securely connect to DTCC services, improving onboarding, failover, latency, and cloud adoption. Primary Responsibilities Develop and maintain clear reporting on the platform’s roadmap, OKRs, KPIs, and financials to support data‑driven decisions. Align customers’ work with the product roadmap by leading cross‑functional planning, tracking progress, and identifying gaps or dependencies. Improve the platform management operating model, governance, policies, and procedures. Support and execute the product lifecycle management process, including road‑testing solutions with internal and external clients. Work closely with internal and external customers to identify gaps/opportunities and propose solutions. Prioritize features, keeping partners informed and aligned throughout the process. Act as onsite voice of the customer, resolving queries and supporting other delivery team members. Partner with internal customers to bring the platform to market. Manage day‑to‑day operations and performance, continually improving client experience, efficiency, and risk. Contribute to strategy and long‑term vision, ensuring alignment with business goals and client needs. Translate strategy into actionable roadmaps and initiatives, partnering with delivery teams to drive execution. Qualifications Bachelor’s degree preferred or equivalent experience. Minimum of 8 years as a Product Manager for a connectivity service or product. Talents Needed for Success Strong interpersonal and cross‑functional collaboration skills. Ability to align platform strategies with overall business goals. Exceptional conceptual and analytical skills. Experience shaping product / platform vision, strategy, and roadmaps. Accountability for platform or product outcomes such as client experience, operational excellence, and financial performance. Excellent written and verbal communication, including presentation skills. Advanced proficiency in Excel, PowerPoint; preferred proficiency in Power BI or similar BI tools. Exposure to cloud, hybrid, or network connectivity technologies, or ability to learn technical domains quickly. Experience with financial management, P&L, and/or cost‑allocation strategies. Understanding of B2B system integration technologies (network connectivity, channels, formats, etc.). Experience with Agile methodology. Experience in financial services, fintech, or enterprise technology environments. Foundational knowledge of the technology stack supporting the platform. Experience facilitating and leading working groups or workshops. Pay and Benefits Competitive compensation, including base pay and annual incentive. Comprehensive health, life, and well‑being benefits (location based). Pension / retirement benefits. Paid Time Off and personal/family care leaves, plus other leave options. Flexible/hybrid model: 3 days onsite, 2 days remote (onsite Tuesdays & Wednesdays, plus an additional day per team). The salary range is indicative for roles at this level across all U.S. locations. Actual salary is determined based on role, location, experience, skills, and other factors. We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodations for applicants and employees with disabilities as required by law. #J-18808-Ljbffr