BANQUET CAPTAIN

Banquet Captain

What will you be doing most days?

• Oversee catered functions in the
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas
• Provide excellent customer service and ensure customer needs are met
• Provide unique and creative ideas to enhance meetings & group experience
• Guide the Banquet servers in set up of tables and place setting
• Be familiar with all current and upcoming events and their details
• Resolve staff and customer concerns quickly and efficiently
• Co-ordinate effectively with the kitchen and housekeeping department
• Support the scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions, and manage the labor for an efficient running of operations
• Assist and support the hotel to provide excellent guest service
• Organize transportation of food and equipment to offsite catering events
• Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned.
• Oversee the Banquet Team for an efficient running of events

What are the requirements for this position?

• You have knowledge and experience with the food and beverage industry
• You are neat, organized, and efficient
• You have the ability to work well with others in a guest and team-focused environment
• You have the perseverance to complete work efficiently with attention to quality and detail
• You can deliver a clean, organized, and refreshed hotel banquet area
• You have excellent oral, written, and interpersonal communication skills

Physical Requirements for this Position

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position may require some travel.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.