Change Management and Training Coordinator:
RICEFW Technologies Inc
Summary:
Change Management and Training Coordinator: Coordinate vendor-led training and adoption support for approximately 50 internal users; support external-user training if needed.
Relevant Experience:
Public-sector financial/housing system change management; vendor training coordination; user readiness; adoption measurement; external-user or participating-lender training.
Key Skills:
Stakeholder engagement; impact assessment; communications; training coordination; readiness assessment; documentation review; adoption monitoring
Responsibilities:
Develop change and communication plans. Coordinate vendor training, documentation, and end-user support with Agency program staff. Identify training gaps, monitor readiness and adoption, and support participating-lender training where required.
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