Computer Operator

The Computer Operator 2 is responsible for supporting data center operations by monitoring critical computer, network, and peripheral systems. This role ensures network availability and reliable production processing within a large IT environment, maintaining operational continuity and coordinating with vendors as needed. Responsibilities:

• Monitor computer, network, and peripheral systems to ensure optimal performance.
• Support production control and manage scheduled job processing.
• Oversee security, HVAC, electrical systems, UPS, generators, and fire safety systems.
• Ensure proper system access, output quality, and continuous operations.
• Coordinate with vendors for hardware and software support and maintenance.
• Follow incident management, change control, asset management, and disaster recovery procedures.

• Related technical degree or equivalent IT experience.
• Minimum 2 years experience in a large data center environment.
• Experience with NOC, Control-M, TPE/BPE Manager, and production control systems.
• Knowledge of AIX, Linux, Windows operating systems, LAN/WAN, MPLS, TCP/IP, and SNA protocols.
• Familiarity with data center security, HVAC, UPS, generators, raised floors, and fire systems.
• Understanding of ITIL framework, Microsoft Office, automated schedulers, and business continuity practices.

• Experience working within state or federal government environments.

• Must adhere to strict monitoring and operational procedures in a secure data center environment.
• Coordination with vendors and multiple teams for incident and change management is required.

• Onsite work required.
• Weekend shifts: Saturday and Sunday from 7:00 PM to 7:00 AM.
• Additional 16 hours scheduled during weekdays.
• Interviews conducted via web cam or in person.