Community Service Officer

Overview Join to apply for the Community Service Officer role at University of Chicago 1 month ago Be among the first 25 applicants Join to apply for the Community Service Officer role at University of Chicago Get AI-powered advice on this job and more exclusive features. About The Department Department DSS Campus Safety Job Summary The Community Services Officer assists campus, students, faculty, staff, and visitors of either campus, elementary, and/or the high school environment. The CSO maintains a safe and secure environment and performs a variety of duties in providing a safe learning and work environment for students, staff, and visitors and protecting property. The Community Services Officer serves as a link between law enforcement and the school, school administration, teachers, parents, and students. This position will be assigned to UCPD, the Charter Schools, and the Lab School. Essential staff designation: Essential staff are required to report to work to ensure that University operations continue during emergencies, inclement weather, or conditions that require closure or restricted operations. Essential staff may be required to report for unscheduled shifts and work more than regularly scheduled hours. Responsibilities Assists students, faculty, staff, and visitors whenever needed and works to maintain a safe and secure environment for the entire community. Patrols campuses on foot and inspects hallways, stairways, and all other public areas for fire/safety hazards. Reports any unusual condition or malfunctioning equipment. In conjunction with the University Police Department, assists with investigations of all criminal and suspicious occurrences on school campuses and acts/reports same. Responsible for visitor management of the Charter School: checking identification, logging visitor information, and monitoring after-hours access. Works with guidance counselors and student support staff to assist with referrals to service agencies as needed. Enforces photo ID policy and parcel inspection policy and all University of Chicago policies. In emergencies, coordinates with emergency services, notifies appropriate personnel, evacuates, secures buildings, and assists in disaster situations. Responds to non-hazardous, non-emergency calls for service (e.g., lost property, safety escorts, building close procedures, motorist assistance). Writes reports documenting incidents and calls for service; maintains logs and records; enters and retrieves information using a computer. Supports administrative functions and assists with projects; provides traffic control during events and school dismissals. Provides information and assistance to the general public; answers inquiries and responds to requests for services; maintains professional interactions with stakeholders. Establishes and maintains partnerships with school administrators and security personnel. Performs specialized and technical non-sworn duties in support of the University of Chicago Police Department in patrol, community services, training, and other areas as assigned. Completes incident reports and makes appropriate notifications; assists with fire alarm drills and dissemination of information regarding fire alarms. Performs other related work as needed. Education Minimum Qualifications Minimum requirements include vocational training, apprenticeships, or equivalent experience in related field (not typically required to have a four-year degree). Work Experience Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Certifications Preferred Qualifications include: Education (Preferred) Associates degree from an accredited college. Experience One year of successful experience performing in a position which requires a high level of service-oriented public contact. Prior security and law enforcement experience in a K-12 academic environment. Certifications Valid driver’s license; good driving record. Preferred Competencies Commitment to serving the interests of the University community and Department goals. Ability to absorb and interpret information while maintaining department goals. Professionalism, credibility, and customer service in all contacts. Remain calm and objective in stressful situations; make timely and sound decisions; communicate effectively with tact. Evaluate performance; handle a variety of emergency situations; establish working relationships with officials and the public. Work with diverse ages and backgrounds; build consensus; resolve conflicts; demonstrate good character. Communicate, think critically, summarize complex issues, and understand technical documents. Develop interpersonal relationships; exercise discretion with confidential matters; comfortable interacting with diverse cultures. Working Conditions Exposure to blood or blood components. High-stress environment; physical activity including walking, standing, lifting, and running. Travel between various locations; operate vehicles and bicycles; use standard office equipment. Outdoor work in inclement weather; use of personal protective equipment; safety awareness and precautions. Application Documents Resume/CV (required) Cover Letter (preferred) References (3) (required) When applying, upload documents via the My Experience page, in the Application Documents section. Job Details Job Family: Police & Security Role Impact: Individual Contributor Scheduled Weekly Hours: 40 Drug Test Required: Yes Health Screen Required: Yes Motor Vehicle Record Inquiry Required: Yes Pay Type: Hourly FLSA Status: Non-Exempt Pay Range: $18.00 - $20.00 The University of Chicago is an equal opportunity employer. See the posting for nondiscrimination and accommodation information. All offers are contingent on a background check. #J-18808-Ljbffr University of Chicago