Warehouse Production Operations Manager

Job Description

Job Description

Warehouse Production Operations ManagerFull-Time - Start Date September 1stBoot Solutions - Salt Lake City, UTCompensation: Starting at $21/hourSchedule: Full-time, Monday-Friday, 9:00 AM-5:00 PMAbout Boot SolutionsBoot Solutions originated from Powder House Ski Shop in Alta, Utah-Utah's original ski shop, established in 1953. We've combined decades of custom bootfitting expertise with cutting-edge technology, allowing skiers to scan their feet from anywhere and receive a personalized boot fit. Using CAD software and our 7-axis robotic milling system, we create precision foam foot replicas that allow custom boot work to be completed remotely.About the PositionBoot Solutions is seeking an experienced Warehouse Production Operations Manager to oversee daily production operations and lead our warehouse team. This role is responsible for maintaining workflow efficiency, ensuring quality control, supervising employees, troubleshooting production challenges, and supporting customer service related to our custom bootfitting process. The ideal candidate is an experienced bootfitter with strong leadership skills who thrives in a fast-paced startup environment.As the Warehouse Production Operations Manager, you'll oversee daily production scheduling, inventory organization, quality assurance, order fulfillment, and warehouse operations while ensuring projects move efficiently through each stage of production. You'll train and mentor employees, establish production priorities, monitor performance, and step into any area of the workflow when needed. This position also works directly with customers to resolve fit concerns, warranty requests, returns, and technical questions, while collaborating with leadership to improve processes as the company continues to grow.QualificationsExtensive ski bootfitting experiencePrevious leadership, warehouse management, or operations management experienceStrong organizational, decision-making, and problem-solving skillsExcellent customer service and communication skillsAbility to train, mentor, and supervise employeesExperience managing workflow, production scheduling, and quality controlExperience handling customer concerns, returns, and warranty issuesComfortable troubleshooting production equipment, operational processes, and workflow challengesExperience with inventory management, order fulfillment, or warehouse operations preferredAdvanced or expert skier preferredBenefits (Year-Round Employees)Health insurance after 1 yearRetirement plan after 2 yearsComplimentary ski passOpportunity to join an innovative startup with deep roots in the ski industry