Automotive Service Advisor - Group 1 Toyota Hub City
Group 1 Automotive, Inc.
Job Description
Job Description
Overview
Group 1 Toyota Hub City is part of the fast growing Group 1 Automotive , a leader in automotive retail sales and service. We are seeking an Automotive Service Advisor to join our team. This role is ideal for driven professionals who thrive in a fast-paced service environment, enjoy working with customers, and can confidently recommend maintenance and repair services.
If you’re energetic, customer-focused, and motivated by results, this is a great opportunity to grow your career with a respected automotive group.
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- 2+ years of Automotive Service Advisor experience is preferred.
- Positive & Friendly Attitude
- Interpersonal Communication skills
- Basic computer skills
- Strong desire to provide an exceptional client experience
- Ability to achieve targeted goals
- High School Diploma or equivalent
- Must have a Valid Driver’s License
- Must pass background check, MVR, and drug screening
What We Offer:
- Market-leading pay based on experience
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Structured, paid training leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
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