Business Systems Analyst

Position Summary


The Digital Systems Integration - Business Systems Analyst serves as the primary business process, systems analysis, and requirements management resource supporting the Digital Systems Integration (DSI) organization.


This role is responsible for helping translate operational business requirements into scalable system solutions across digital ecosystem, including ERP, MES, PLM, CMMS, LMS, reporting platforms, and related business applications.


Working closely with operational stakeholders, system owners, implementation partners, and DSI leadership, the Business Systems Analyst acts as the bridge between business operations and technology teams, ensuring operational needs are accurately captured, documented, prioritized, and translated into effective workflows and system requirements.


The Business Systems Analyst plays a critical role in supporting the stand-up, integration, and optimization of the systems that will enable Manufacturing, Training, Warehouse, Facilities, and Maintenance operations throughout the lifecycle of the Model T program.
Key Responsibilities


Business Requirements Management


Facilitate discovery and requirements gathering activities across operational workstreams.


Partner with stakeholders to document:


Business requirements


Functional requirements


System requirements


Workflow requirements


Reporting requirements


Data requirements


Process dependencies


Ensure requirements are clearly documented, validated, and approved prior to implementation activities.


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Business Process Analysis


Analyze current-state and future-state operational workflows.


Support activities including:


Process mapping


Workflow documentation


Gap analysis


Process optimization


Requirements traceability


Business impact assessments


Identify opportunities to improve operational efficiency through process standardization and systems enablement.


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Systems Integration Support


Support implementation and integration efforts across:


ERP


MES


PLM


CMMS


LMS


Reporting & Analytics Platforms


Collaboration Platforms


Assist with documenting business requirements, process flows, data dependencies, and integration points between systems.


Help establish a connected digital operating environment that minimizes manual processes and redundant data entry.


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Stakeholder Engagement


Partner directly with business stakeholders across:


Manufacturing Operations


Assembly Operations


Fabrication Operations


Training Organization


Warehouse Operations


Facilities Operations


Maintenance Operations


Quality


Program Management


Facilitate workshops and working sessions to understand operational objectives and system requirements.


Act as a trusted advisor helping operational teams navigate system adoption and process improvement initiatives.


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User Acceptance Testing (UAT)


Support planning and execution of testing activities.


Coordinate:


Test script development


User acceptance testing


Defect tracking


Issue resolution support


Validation exercises


Go-live readiness reviews


Ensure systems are properly validated prior to implementation and operational deployment.


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Reporting & Analytics Support


Partner with Reporting Analysts and DSI leadership to define business reporting requirements.


Support development of:


Operational dashboards


KPI scorecards


Management reporting


Executive reporting


Business intelligence solutions


Ensure reporting requirements accurately reflect business needs and operational objectives.


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Data Governance & Data Quality


Support establishment of data governance standards across business applications.


Assist with:


Data mapping


Data validation


Master data reviews


Business rule documentation


Data quality analysis


Data ownership alignment


Help ensure critical operational data remains accurate, consistent, and reliable.


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MES-Centric Operational Readiness Support


Given Assembly is expected to be the first operational activation area, support MES-related readiness efforts by assisting with:


Production workflow documentation


Work instruction mapping


Operator workflow analysis


Manufacturing reporting requirements


Quality data collection requirements


Traceability requirements


Support validation of manufacturing workflows before production launch.


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ERP, PLM, CMMS & LMS Support


Partner with system leads to support business process alignment and requirements gathering activities for:


ERP


Inventory management


Procurement workflows


Material planning


Supply chain reporting


PLM


BOM management


Change management


Engineering documentation


Configuration control


CMMS


Asset management


Work order management


Preventive maintenance workflows


LMS


Workforce readiness


Certification tracking


Learning administration


Qualification management


Ensure requirements remain aligned across systems and operational teams.


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Governance & Project Support


Support execution of DSI governance activities.


Coordinate:


Action item tracking


Decision logs


RAID management


Requirements repositories


Status reporting


Stakeholder communications


Provide visibility into progress, dependencies, risks, and implementation readiness.


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Documentation Management


Develop and maintain:


Business requirements documents


Process maps


User stories


Workflow diagrams


System requirements documentation


Functional specifications


Test scripts


Meeting documentation


Ensure documentation remains organized, version-controlled, and readily accessible.


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Continuous Improvement


Identify opportunities to improve:


Business processes


System adoption


Reporting capabilities


Data quality


Workflow efficiency


User experience


Support implementation of improvements and monitor resulting business outcomes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Phase 1 & Phase 2 Responsibilities


Phase 1 - Discovery & Digital Strategy Development


Support:


Stakeholder alignment sessions


Requirements gathering workshops


Systems selection discussions


Process mapping activities


Reporting requirements definition


Integration planning activities


Help establish the foundational requirements needed to support future implementation efforts.


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Phase 2 - Operational Readiness & Initial Deployment


Support:


User acceptance testing


Workflow validation


Reporting deployment


System readiness assessments


Go-live support


Issue resolution coordination


Assist with Assembly launch and initial operational system deployment activities.


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Long-Term Systems Optimization


As operations scale, support:


Adoption improvement initiatives


Workflow optimization


Dashboard enhancements


Reporting maturity


Data governance programs


Continuous process improvement efforts


Help ensure platforms continue to evolve alongside business requirements.


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Governance & Documentation


Maintain and support:


Requirements repositories


Workflow documentation


Business process maps


Test scripts


KPI definitions


System documentation


Change request logs


Decision registers


Meeting records


Status reports


Participate in governance reviews and operational assessments.


Support compliance with program documentation standards.


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Required Qualifications


3-7+ years of experience in business analysis, systems analysis, business process improvement, digital transformation, or enterprise applications support


Experience supporting enterprise business systems within manufacturing, industrial, logistics, semiconductor, or data center environments


Strong understanding of:


Requirements gathering


Process mapping


Business process analysis


Systems implementation


Data governance


Reporting and analytics


Experience supporting enterprise software deployments or business transformation initiatives


Strong analytical, organizational, and problem-solving capabilities


Excellent written and verbal communication skills


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Nice to Have Skills & Experience

Preferred Qualifications


Experience supporting one or more of the following systems:


ERP Platforms


Manufacturing Execution Systems (MES)


Product Lifecycle Management (PLM)


Computerized Maintenance Management Systems (CMMS)


Learning Management Systems (LMS)


Experience supporting:


Data Center Manufacturing


Semiconductor Operations


Advanced Manufacturing


Warehouse & Logistics Operations


Greenfield Facility Launches


Enterprise Digital Transformation Programs


Experience with:


Power BI


Visio


SharePoint


SQL


Power Platform


Jira


Confluence


Azure DevOps


CBAP, PMI-PBA, CAPM, PMP, Lean Six Sigma, Agile, or related certifications are highly desirable.


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Key Performance Indicators (KPIs)


The Digital Systems Integration - Business Systems Analyst will be measured against:


Requirements accuracy and completeness


Stakeholder satisfaction


Process documentation quality


UAT completion performance


Business process adoption support


Reporting requirements fulfillment


Data quality improvement support


Issue resolution support effectiveness


Documentation currency and compliance


Change request management effectiveness


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.