Invoice Resolution Specialist - Billing & Customer Care
XPO Logistics
XPO Logistics, Inc. is seeking a Customer Care Specialist – Invoice Group in North Richland Hills, TX. You will investigate invoice disputes, explain charges and work with Operations and Billing to resolve issues. This role requires strong communication, problem solving and familiarity with Looker and Outlook.
The position emphasizes accuracy, collaboration with cross-functional teams and timely responses to customer inquiries. On-site work and standard business hours apply in this location.
#J-18808-Ljbffr- ...Career Opportunities: Specialist, Customer Care (390046) What you’ll need to... ...Customer Care Specialist – Invoice Group at XPO At least 1... ...~ Experience researching billing or invoice concerns and explaining... ...updated and escalate when resolution has stalled or the customer...SuggestedWork at officeVisa sponsorshipMonday to FridayFlexible hoursWeekend workAfternoon shift
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