Head of Voice Analytics & AI-Driven Service Optimization
Edward Jones
Edward Jones in the United States is seeking a Team Leader of Voice Analytics to lead a multi-time-zone analytics team, transforming contact center data into actionable insights. You will drive strategy for customer interaction intelligence and AI-driven service optimization. You will oversee data lifecycle—from acquisition to value realization—while partnering with senior leaders to align analytics with business goals, ensuring high-quality deliverables and stakeholder buy-in. #J-18808-Ljbffr Edward Jones
Vacancy posted 2 days ago
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