Medical Records Specialist

Medical Records Specialist

Panama City, FL

Full-Time | Non-Exempt | Monday–Friday, 8:00 AM–5:00 PM

About the Role

Due to continued growth and our commitment to maintaining accurate and secure patient information, PanCare of Florida is expanding our team with two new Medical Records Specialist positions. In this important role, you will help ensure the integrity, confidentiality, and accessibility of patient health records across our clinics. Medical Records Specialists play a vital behind-the-scenes role in patient care by supporting the accurate documentation, organization, and management of medical records. The ideal candidate is highly detail-oriented, organized, and committed to protecting patient privacy while working collaboratively with clinical and administrative teams. If you take pride in precision, compliance, and helping healthcare teams operate efficiently, we invite you to join our mission-driven organization.

What You'll Do

In this role, you will:

• Process requests for medical records in compliance with HIPAA and organizational policies.
• Verify authorization forms and release records appropriately.
• Track and document all ROI activities.
• Manage incoming faxes, including sorting, batching, and routing to the correct destination.
• Retrieves medical records promptly upon request for nurses, physicians, front office personnel, and/or other authorized individuals.
• Closes medical records according to established protocols.
• Scan, index, and upload documents into the EHR system.
• Ensure documents are properly categorized and routed to appropriate provider
• Maintain scanning logs.
• Maintain confidentiality and security of patient information, adhering to HIPAA regulations
• Assist providers and staff in locating or retrieving records.
• Support clinic operations by prioritizing urgent or time-sensitive documentation.

Education & Experience

• High School Diploma or equivalent required
• Minimum of 2 years of experience in medical records management within a physician office or healthcare setting preferred
• Minimum of 2 years of EMR experience required (eClinicalWorks experience a plus)
• Demonstrated accuracy in data entry and documentation
• Experience supporting chart audits and regulatory reviews strongly preferred

Why Join PanCare?

At PanCare of Florida, every role contributes to improving access to quality healthcare for our communities. As a Medical Records Specialist, you'll be a vital part of a mission-driven organization that values accuracy, teamwork, compliance, and patient trust. We offer a supportive work environment, opportunities to grow within healthcare administration, and the chance to support meaningful patient care behind the scenes.

PanCare of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We celebrate diversity and encourage applicants from all backgrounds to apply.