Family Specialist

Home Care Coordinator

Responsible for the scheduling and reconciling of all home care services.

Schedule is Monday Friday, working 8:00am 5:00pm.

Compensation: $22.85 - $23.99 an hour

Employee Benefits:

• Health, Dental, and Vision Insurance
• Life, Accidental Death & Dismemberment (AD&D), and Long Term Disability (LTD) Insurance
• Retirement Savings: 403(b) plan with an employer match, Roth 403(b) option, plus a 401(a) retirement benefit after one year of service.
• Flexible Savings Account
• Work/life balance: 13 days of vacation, 11 days honored as Paid Holiday Off 2 are half days (New Years Day and Christmas Eve Day).

Duties and Responsibilities

• Creates and maintains participant schedules according to care plans and staff availability.
• Maintains staffing schedule to ensure coverage for sick leave, vacation, and long-term leave.
• Communicates routinely with contract agencies to maintain staffing and a long lasting relationship.
• Assists with reconciling vendor invoices and delivering the services in the EMR.
• Coordinates Durable Medical Equipment (DME) and delivers DME items.
• Assist with semiannual home care assessments.
• Contact care providers and clients regarding day-to-day changes.
• On a rotational basis, participates in after hours and weekend calls to handle emergencies, scheduling issues, and client referrals/intakes.
• Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
• Understand and adhere to established home.

Physical Demands

• Ability to lift up to 30 pounds. Moving, lifting or pushing greater than 30 pounds should be done with assistance as appropriate.
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
• Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.

Work Environment

• Exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment.
• Subject to unpleasant odors.
• The noise level is usually quiet to moderate, but may at times be noisy and crowded.

Education/Experience Requirements

Minimum Qualifications

• Reliable transportation valid CA Driver's License, acceptable driving record, and vehicle insurance.
• Must be able to work effectively in a team environment.
• Only act within the scope of his or her authority to practice.
• Ability to communicate skillfully, handle multiple priorities, maintain a warm and friendly demeanor, be flexible, innovative, focus on results and travel regularly.
• Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
• Meet a standardized set of competencies established by Central Valley PACE and approved by CMS before working independently.
• Proficiency with Microsoft Suite and/or Google Suite, and scheduling software required.
• Bilingual English / Spanish.

Education/Experience

• High school diploma, or equivalent.
• Current BLS CPR Card certified by American Heart Association.
• Minimum two (2) years caregiver experience.
• Minimum one (1) year administrative experience.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.