Hospitality Professional

Job Description

Job Description

HOSPITALITY PROFESSIONALCreate Moments. Win Hearts. Inspire Joy. 

Are you naturally warm, attentive, and energized by taking care of people?

At  Chick-fil-A Mentor , hospitality is more than taking an order or delivering a meal. It’s about noticing people, anticipating needs, creating genuine connections, and making every guest feel valued.

As a  Hospitality Professional , you’ll be an important part of creating the kind of experience that makes people want to come back—and the kind of environment where our team loves to work.

If you take pride in serving others, enjoy working with people, and want to grow your skills in a supportive, high-energy environment, we’d love to have you join our team.

You’ll help make every interaction with our guests positive, personal, and memorable.

• Welcome and serve guests with warmth, enthusiasm, and professionalism.
• Create genuine connections with guests and look for opportunities to exceed expectations.
• Take and process orders accurately and efficiently.
• Deliver orders to dine-in, mobile-order, & drive-thru guests promptly and courteously.
• Listen to guest needs and respond with care and urgency.
• Help create a clean, welcoming, and hospitable environment.
• Look for opportunities to turn an ordinary visit into an exceptional experience.

Hospitality doesn’t happen alone. You’ll work alongside an incredible team to make the entire restaurant experience run smoothly.

• Support teammates wherever help is needed.
• Communicate clearly with guests and fellow team members.
• Adapt to changing needs while maintaining a positive attitude.
• Celebrate team successes and contribute to a culture where people enjoy working together.

We believe your job should be more than just a paycheck. It should be an opportunity to become better at what you do and grow into who you’re becoming.

• Receive comprehensive training in restaurant operations and hospitality.
• Develop communication, teamwork, problem-solving, and leadership skills.
• Receive ongoing coaching and feedback.
• Explore opportunities for increased responsibility and leadership.
• Build skills that will serve you wherever your future takes you.

WORK-LIFE BALANCE We believe you should be able to work hard while still having time for the people and things that matter most. We offer flexible scheduling and Sundays off.

GROWTH & DEVELOPMENT We invest in our people. You’ll have access to ongoing training, coaching, leadership development, and opportunities to grow within the organization.

A CULTURE OF HOSPITALITY We believe exceptional service starts with how we treat one another. We strive to create an environment where our team feels valued, supported, and encouraged to bring their best.

TEAM SPIRIT We work hard, have fun, celebrate wins, and look out for one another. You’ll be part of a team that believes we’re better when we work together.

COMPREHENSIVE TRAINING No previous restaurant experience is required. We’ll provide the training and support you need to become confident and successful in your role.

You don't need restaurant experience to be successful here. We’re looking for people who bring the right heart and attitude.

You are someone who:

• Genuinely enjoys serving and caring for others.
• Is friendly, positive, and approachable.
• Communicates effectively with guests and team members.
• Is dependable and takes ownership of responsibilities.
• Is coachable and eager to learn.
• Works well as part of a team.
• Can stay positive and focused in a fast-paced environment.
• Is adaptable and willing to jump in wherever help is needed.
• Takes pride in doing things well.
• Has a strong work ethic.

• High School Graduate.
• Available to work 2 Saturdays a month.
• Available to work a minimum of 3 days a week (minimum of 24 hours a week). 
• Availability fits one or more of these shifts:
  • 6:00am-2:00pm, 8:00am-4:00pm, 11:00am-7:00pm, 1:00pm-9:00pm, or 4:00pm-11:00pm 

$17–$20/hour based on experience and availability

• Flexible Schedules
• Sundays Off
• Health Benefits
• Paid Time Off
• 401(k) Matching
• Scholarship Opportunities up to $2,500 per year
• Meal Allowance
• Limited Holiday Hours
• Leadership Development
• Ongoing Training & Coaching
• Career Advancement Opportunities

At Chick-fil-A Mentor, we believe our work is about more than serving food.  We have the opportunity to be a part of our customers’ lives and the communities in which we serve.

If you’re someone who loves people, wants to make a difference, and is ready to grow, we’d love to meet you.

Apply today!We’ll contact you within 1–3 business days to discuss next steps.

Please do not contact the restaurant directly regarding your application.