Senior Director, Strategic Program Delivery Remote

Who We Are Bidgely (which means "electricity" in Hindi) is a Vertical AI company built for the utility industry, delivering appliance-level intelligence for every customer, grid asset, and hour of the year through our UtilityAI™ Platform. We're accelerating a clean energy future by giving utilities and their customers the ability to make smarter, data-driven energy decisions. Bidgely's platform is connected to 50M+ meters across 50+ utility deployments and is backed by over 20 patents. Our approach combines patented disaggregation science, generative AI for natural-language insight, and agentic AI for autonomous operations — giving utilities a level of individual-customer intelligence and grid insights that horizontal AI and legacy analytics platforms can't match. Bidgely has been named #7 in Applied AI on Fast Company's list of Most Innovative Companies in the World and recognized as a Utility Analytics Leader by Guidehouse. What We Do Powered by our unique patented technology, Bidgely's UtilityAI™ Platform transforms multiple dimensions of utility data — such as energy consumption, demographics, and customer interactions — into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity and beyond. The same technology that powers Bidgely's customer suite also enables a set of powerful grid applications. From a distributed energy resources (DER) and grid edge perspective, Bidgely is accelerating utility innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, load forecasting, grid analytics, and rate designs. Bidgely's UtilityAI™ energy analytics platform provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services. How You Fit In The Director, Project Management leads Bidgely's most strategic and complex customer engagements as the company's senior program owner, while also owning the internal practice and portfolio management function for Customer Onboarding. Roughly 70% of this role is external and customer-facing — leading executive steering committees, senior stakeholder relationships, and cross-functional delivery teams for Bidgely's most strategic accounts. The remaining 30% is internal — owning portfolio-level reporting, KPIs, and forecasting intelligence, and driving methodology and practice development across the team. This role is a peer to the Director, Customer Onboarding, and both report into the VP of Customer Onboarding. Core responsibilities span the following areas: Strategic Program Delivery (~70%) Own delivery outcomes for Bidgely's most strategic, complex, and highest-ACV customer engagements, serving as the senior program owner from Onboarding through Launch Lead executive steering committees and senior stakeholder relationships, serving as the primary point of escalation and trusted advisor for the customer's leadership team Manage cross-functional delivery teams spanning Engineering, Product, Delivery, and Sales to ensure on-time, on-budget delivery Apply strong functional and customer management skills to translate business requirements into implementation plans and solution design decisions Oversee project financials — including cost tracking, budget, and margin — for assigned strategic engagements Represent Bidgely in executive business reviews and strategic account sales presentations Contribute to contract reviews, statements of work, and proposals for the largest and most complex deals Practice & Portfolio Management (~30%) Own portfolio-level reporting and forecasting intelligence — delivery timelines, revenue and margin trends, and resourcing — partnering with the VP of Customer Onboarding on portfolio-level financial planning Define and report portfolio-level KPIs — implementation timelines, delivery quality, and team efficiency — to executive leadership on a regular cadence Monitor customer sentiment and health through and beyond onboarding to ensure strong post-launch outcomes and support renewal and expansion Own and continuously improve Bidgely's implementation methodology, tooling, and training curriculum Own program management of cross-functional improvement initiatives as it relates to implementation success and quality Partner with Sales leadership on deal structuring and scoping for strategic pursuits Contribute to proposals and statements of work for new and expanding strategic engagements Skills and Qualifications Required Qualifications 10-15 years of program or project management experience at a SaaS company, with a track record leading the most strategic, complex, high-touch enterprise engagements Prior experience at a utility, a utility software/technology company, or a consulting firm serving utility clients Demonstrated experience leading executive steering committees and senior stakeholder relationships on complex, multi-workstream programs Strong functional and customer management skills, with experience translating business requirements into implementation and solution design decisions Experience managing cross-functional teams across Engineering, Product, Delivery, and Sales Experience owning project financials — budget, margin, and cost tracking — for large enterprise engagements Experience building and maintaining portfolio-level reporting, KPIs, and forecasting models Experience driving large internal programs end-to-end including change management and employee adoption Experience with Agile software development methodologies and cloud-based B2B implementations Excellent written and verbal communication skills, with strong executive presence Highly organized, collaborative, and proactive, with a customer-first mentality Preferred Qualifications MBA preferred PMP certification Passion for or experience within the energy or energy efficiency sector What You Get Growth Potential: Build your career at a fast-scaling company at the forefront of AI-driven energy innovation Collaborative Environment: Work with a passionate team united by the goal of a clean energy future Leading Technology: Gain hands-on exposure to the AI, machine learning, and data platforms shaping the future of the utility industry Benefits Medical, Dental, and Vision insurance from day one HSA, FSA, and DCFSA plans 401(k) plan Flexible paid time off Annual wellness stipend Annual professional development stipend Paid parental leave Mental health and wellness resources for you and your family Other Perks Employee Discounts: Preferred pricing on entertainment, technology, and insurance products Mentorship: Access to mentorship from experienced industry leaders Flexible Work Arrangements: Remote-friendly scheduling built around how you work best Community Service Days: Paid time to volunteer for causes you care about Location Remote within the US with up to 30% travel Salary and Compensation The base salary ranges from $165,000-$195,000 DOE. This role may also be eligible for a discretionary annual bonus and equity, subject to company policy. In accordance with the California Equal Pay and Pay Transparency laws, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. Diversity, Equity, Inclusion and Equal Opportunity At Bidgely we're on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community. We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties. Bidgely is an EVerify employer. #J-18808-Ljbffr