General Manager

Key Responsibilities Operations Management Oversee FOH and BOH service flow to ensure high speed and quality. Enforce strict health, safety, and sanitation regulations. Maintain facility cleanliness, equipment maintenance, and brand standards. Financial & Cost Control Manage the operating budget, P&L (Profit and Loss) statements, and payroll. Control food and labor cost percentages to hit margin targets. Oversee inventory levels, ordering, and waste reduction. Team Leadership & HR Recruit, hire, train, and mentor all hourly and management staff. Build staff schedules to match peak customer demand while managing labor budgets. Conduct performance reviews, resolve workplace conflicts, and foster a positive culture. Guest Experience Interact with patrons, build loyalty, and handle escalated complaints. Monitor online reviews and continuously improve the dining experience. #J-18808-Ljbffr