System of Care Navigator, Term Limited 9/28/2028
Colorado Department of Human Services
About This Position This position is most often filled by a parent or other family member of a child or adolescent with serious emotional disturbance (SED), who has received or is currently receiving services from the mental health service system. The position is responsible for either setting up a new organization or working with an existing, family‑run organization that represents the cultural and linguistic background of the population of focus. Responsibilities include, but are not limited to, working in partnership with the awardee staff at all levels of decision‑making, including the development, implementation, and evaluation of the SOC, and providing support services for families receiving services through the grant. The total effort must be at least a 0.75 full‑time equivalent (FTE). This position is 1.0 FTE. This position must have personal or professional experience with navigating, securing, and linking to mental health services for children, youth, and families. Responsibilities Understanding the basic funding mechanisms for mental health and related services This position assists in determining ways Federal grant funding can be braided with Medicaid funding to expand behavioral health treatment, and implements braided funding when appropriate. It works internally and with other state departments to collaborate on statewide provider network adequacy and areas that require provider growth, incorporating provider and community feedback. It provides technical assistance to Behavioral Health Administrative Service Organizations (BHASOs) in creating budgets utilizing funding streams to contract with providers to create an adequate provider network; it also works internally and with other state entities to determine quality standards, certification standards, fidelity standards, and tracking for these standards for providers, incorporating community and provider feedback. It assists with tracking what services are funded by various funding streams to aid reporting on which services are highly utilized, which are underfunded by insurance, and the utilization rate (encounter numbers) for Medicaid services within the system of care and care continuum. It assists with tracking the requirements of the Substance Abuse and Mental Health Services (SAMHSA) grant to ensure provider adherence to these standards, provides technical assistance when providers are not using funds appropriately, and ensures collaboration between the BHASO and the Regional Accountable Entity (RAE) regarding system of care and care continuum implementation. Assist in the creation of a statewide system of care This position supports the ongoing implementation of Colorado’s System of Care (CO‑SOC) for serving children with serious behavioral health issues. It works in partnership with the awardee staff at all levels of decision‑making, including the development, implementation, and evaluation of the SOC, to include collaboration with other state departments in the creation of a statewide system of care. This work spans across numerous child‑serving agencies in the state, such as the Office of Children, Youth and Families, Judicial Department, Department of Healthcare Policy and Financing, Department of Education, and others. It represents the system of care approach to serving children with serious behavioral health issues across the state. It serves as support to the senior authority in the area of community collaboration networks and cross‑system reform. It supports the oversight of numerous subcontracts and scopes of work. Duties include: Assists with oversight and responsibility for all contracts and subcontracts developed under the SAMHSA System of Care grant, CO‑SOC, and SB19‑195. Assists in the oversight and technical assistance of the work of all system of care contractors and subcontractors. Works with the BHA Finance, BHASO, and Contract staff to ensure contractual and administrative elements are properly implemented and monitored. Staffs other assigned work groups. Organizes and sets agendas, and obtains resources necessary for the meetings, such as information, subject matter experts, and technology (e.g., conference calls, video conferences, and webinars). Oversight of subcontractor work by visiting communities, monitoring work products, and establishing regular communication with communities to identify and address system barriers. Program application and administration As appropriate to program administration, this position participates in site visits, contract monitoring, technical assistance, and stakeholder/committee participation. It assists in providing direct guidance, decision‑making, and technical assistance in setting up or partnering with an existing family‑run organization to represent the cultural and linguistic needs of the population of focus in order to provide support to families and youth seeking mental health services within their communities, in direct accordance with the terms of the SAMHSA System of Care grant. It assists families, as appropriate, in finding behavioral health services for children, youth, and families, regardless of their funding. It gathers data regarding children, youth, and families it links to services, to understand and advocate for system reform for families in need of behavioral health services. Assisting the CYF SOC team with Grant Administration, including Contract Monitoring, Contract and Statement of Work Development, Program Expansion, Data Gathering and Reporting, and Budget Management in accordance with the terms of the SAMHSA grant This position assists the SOC team with designing guidelines, policy, and standards that are applied to statewide system of care implementation; analyzes service delivery data, and provides technical guidance to service providers and other organizations. It assists with consultation regarding programmatic aspects of the State’s contracts with the BHA‑funded providers. In scheduled periodic visits to Colorado’s providers, it reviews contracts to ensure programmatic and fiscal compliance through examination of program operating policies, procedures, administrative and programmatic records, and interviews with executives, managers, and/or staff to document areas of compliance and deficiency, and subsequently assists with identifying technical assistance needs. It assists with imposing and enforcing corrective actions on contractors, and with recommending whether to cancel or modify a contractor’s contract with the State due to non‑compliance. It assists with reviewing quarterly evaluation data reports to determine contractors’ adherence to the contract requirements. It assists with monitoring and providing guidance and resources for funded community systems of care programs and technical assistance providers. It assists with ensuring the System of Care cooperative agreement is administered in accordance with SAMHSA’s guidelines and procedures. It takes the lead role in preparing sections of quarterly and annual reports required by SAMHSA. It assists with staffing work and task groups as assigned, and travels to community sites and local meetings as needed. Minimum Qualifications Experience Only: Six (6) years of professional, relevant experience in an occupation related to the work assigned to this position, such as family advocacy, mental health system navigation, human services coordination, or public administration. Education and Experience: A combination of related education from an accredited institution and relevant experience equal to six (6) years. Bachelor’s degree preferred; high school diploma with work experience acceptable. Preferred Qualifications Strategic Collaboration: Experience working with state agencies (such as HCPF, CDHS, or Behavioral Health entities) on “Collective Impact” frameworks or statewide System of Care initiatives. Programmatic Expertise: Deep knowledge of High‑Fidelity Wraparound (HFW) models, best practices in child/youth mental health, and culturally/linguistically appropriate service delivery. Grant & Fiscal Literacy: Experience with grant management or understanding of “braiding and blending” funding streams (e.g., integrating Federal grant dollars with Medicaid or private insurance). Organizational Development: Experience standing up or leading a family‑run organization or a non‑profit entity. Communication & Advocacy: Proven ability to draft formal reports for executive‑level leadership and facilitate meetings that influence statewide policy and legislation. Technical Proficiency: Strong skills in Google Suite (Sheets, Docs, Drive) and experience with remote collaboration tools. Growth Mindset: A willingness to engage in reflective supervision and a commitment to a learning culture that emphasizes continuous skill development. Conditions of Employment Standard background check and reference check required. This position requires State of Colorado residency at the time of application and residency within the state throughout the duration of employment. Motor Vehicle Check if the employee will drive a state‑owned vehicle for job duties. Must possess a valid, non‑restricted Colorado Driver’s License or a non‑restricted U.S. Driver’s License for positions within 30 miles of the CO state border. Out‑of‑State Driver’s License holders must obtain a valid, non‑restricted Colorado Driver’s License within 30 days of employment start date. Term‑limited position through September 28, 2028. Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information, explain why it should not disqualify the applicant, and provide prior employee number. Benefits Retirement benefits, including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans. Medical and dental health plans. Employer‑supplemented Health Savings Account. Paid life insurance. Short‑ and long‑term disability coverage. 11 paid holidays per year plus vacation and sick leave. Access to the State of Colorado Employee BenefitHub Resource Center. Employee Wellness program. Excellent work‑life programs, such as flexible schedules and training. Remote work arrangements for eligible positions. Possible qualification for Public Service Loan Forgiveness Program. ADA Accommodations CDHS is committed to a Colorado for ALL approach. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including the application process, interviews, testing, and essential job functions where a reasonable accommodation does not impose undue hardship. EEO Statement The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments. Employment opportunities are provided to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans). #J-18808-Ljbffr
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