Quality Control Specialist

Siddons-Martin Emergency Group Benefits

Employee-owned company!

Monday-Friday schedule

Company Sponsored Benefits:
• Medical (PPO & HDHP options), Company

HSA match, Dental, Vision, Short-Term

Disability, Accident and Hospital Indemnity

Insurance, Telehealth, Voluntary Life

Insurance, Voluntary Critical Illness
• 401K with Employer Match
• Employee Stock Ownership Program
• Paid Holidays and Paid Time Off
• 4 Weeks Paid Parental Leave
• Paid Training & Safety Equipment

Company Paid Benefits:
• Basic Life & AD&D, Critical Illness
• Insurance, Long-Term Disability
• Employee Assistance Program
• Verizon Wireless Company Discount (eligibility requirements)

Summary

The Quality Specialist inspects the quality of the work at each work center to ensure each option that is installed on a Skeeter truck meets the customer's specifications. This in-process inspection happens at each work center and is the last step of a production order before it moves on to the next step, so the Quality Specialist must sign off on the work and end the production line in the company ERP system. If the work being done does not pass, the Quality Specialist works with the Production Supervisor to get it corrected. At the end of the assembly process, the Quality Specialist inspects the truck as a completed, functional truck and generates a rework order to be completed if warranted. Each truck goes through an offline inspection process by the Quality team and then is approved to come offline to be released to the Blue Floor for final delivery. The Quality Specialist and the Blue Floor team communicate regularly about what gigs were found to reduce or eliminate them in the future.


Duties and Responsibilities

• Design and implement methods for process control, process improvement, testing, and inspection.
• Promote and execute quality standards, inspection processes, test methodology, quality plans, documents, and QC performance reports.
• Assist in ensuring manufacturing systems are consistent with documentation of the QC systems.
• Work within our ERP system to manage work orders in the QC capacity.
• Be a part of the production digital workflow throughout the entire factory by inspecting and ending production lines in the ERP as they are completed at each work center.
• Representing manufacturing quality on a cross-functional level.
• Participate in the development of test methods/procedures to support product validation efforts i.e., pump testing, electrical analysis, road testing, functional testing of all systems, etc.
• Responsible for successful root cause analysis regarding customer and internal quality concerns by overseeing the implementation of effective correction actions.
• Perform supplier audits with our Supply Chain team as needed.
• Conduct and oversee first piece production approvals with or without our Engineering team.
• Create job orders for QC rework if needed post-final assembly.
• Close and end production lines for QC rework orders when the work is done.
• Responsible for daily shop floor inspection checks at each work center (in-process inspections).
• Perform other quality-related job duties as assigned by the QA/QC Manager.
• Monitor and inspect production processes to ensure quality standards are met.
• Participate in internal and external audits to ensure compliance with quality standards.
• Investigate customer complaints and implement corrective actions.
• Interface with suppliers to ensure the quality of incoming materials.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have a high school diploma or equivalent, and preferably an associate or bachelor's degree in mechanical, Manufacturing, or Industrial Engineering.
• Knowledge and practical experience in quality systems and manufacturing processes.
• Must have a working knowledge of Microsoft Office Suites - MS Word and Excel.
• Must be proficient in reading prints.
• Must be proficient in reading customer specs.
• Must be goal-oriented with good oral and written English communication and interpersonal skills.
• Must be able to maintain confidential information.
• Must be able to interact with and maintain a professional image with team members effectively.
• Must have a positive attitude in dealing with cross-functional teams.

Education and/or Experience

Required Education:

• High School Diploma

Preferred Education:

• AS or BS degree preferred, but not required

Required Experience:

• 3 years in Quality and/or Manufacturing Engineering
• 3 years in Fire Service Equipment
• 3 years in a Manufacturing Environment
• Working within a team environment
• Class B CDL preferred

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand and walk over 50% of work time. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.