Delivery Manager

Job Title: Delivery Manager

Location:Seattle WA

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Onsite

Pay Rate: $ 58.89-58.89/ Hr

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services.

Job Description:

Governance

• Create continuous quality improvement plan.
• Define QA processes / plan.
• Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes.
• Identify root causes and implement necessary preventive/corrective actions to proactively address challenges that might impact project KPIs.

Domain / Industry Knowledge

• Guide team members to conduct research to keep abreast of the key business environment and competitive landscape.
• Understand how the proposed solution meets client requirements.
• Identify the key industry parameters to achieve market sensing.

Technology Concepts

• Understand customer's technology landscape.
• Map business requirements to technology requirements.
• Set expectations with the customer.
• Leverage that knowledge in day-to-day work or upgrading skills of the team.
• Provide inputs on potential areas of opportunity for Client

Profitability Management

• Analyse profitability for project.
• Create profitability sheet based on resource plan.
• Modify parameters in the profitability sheet and identify impact on margins.
• Carry out basic deal pricing.
• Apply project principles for improving the project profitability.

Pricing & Licensing Models

• Define the pricing models for medium complex projects.
• Conduct estimation for "complex" projects viz. FP / value-based pricing, etc.
• Understand pricing strategies and business models of relevant products, solutions or associated services.
• Review "simple" proposals.

Knowledge Management (KM)

• Establish a KM plan and platform that can be leveraged by new joiners to the project.
• Establish a platform to enable knowledge sharing among the project team members.
• Ensure that the learnings from the project are contributed to the KM repository.
• Ensure that the organization level KM Platforms (platform and content) is enabled for consumption by the project.

Account Management Processes and Tools

• Comply with account management activities and drive towards the account management KPIs relevant for the project.
• Ability to write contracts in a language mitigating potential risks.
• Collaborate with other projects and enabling functions to deliver value to Client and to the customer in terms of ideas, automation, etc.

Solution Structuring

• Present the proposed solution to the customer highlighting the solution benefits and road map to achieve.
• Understand the end in mind and define Win Themes. Carve out simple solution / POC to build confidence in the solution.
• Review the proposal for completeness.

Self-Development and Organizational Initiatives

• Review other project artefacts with health assessment.
• Actively participate in forums like PM forums and share best practices and learnings from own projects.
• Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality.
• Constantly enhance knowledge and implement the same to leverage the best software engineering methodologies, concepts, automation, etc.

Team Development

• Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan.
• Nurture the innovation potential within the team and harness it to positively impact the project outcomes.
• Provide feedback and enable the team to perform independently and grow.
• Identify the career aspirations of the team members and guide/coach them to define a development plan to achieve the same.

Skill Examples:

• Impact and Influence.
• Relationship building.
• Project strategy planning.
• Identify project risks and define action plans to manage.
• Define a project plan by breaking it down into individual project tasks.
• Communicate project progress to all relevant parties reporting on topics such as cost control, schedule achievements, quality control, risk avoidance and changes to project specifications.
• Delegate tasks and manage team member contributions appropriately.
• Manage external, contracted resources to achieve project objectives.
• Optimize project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities.
• Assess the project heath using quantitative measures and change the course of action as needed.
• Conflict management within the team and with external stakeholders.
• Collaborate with different techno-functional teams within own and customer organization to ensure the right standards and practices are implemented.

Knowledge Examples:

• A project methodology, including approaches to define project steps and tools to set up action plans.
• Technologies to be implemented within the project.
• Company business strategy and business processes.
• Development and compliance with financial plans and budgets.
• IPR principles and regulation.
• Structured project management methodologies (e.g. agile techniques).
• Estimation techniques.
• Metrics analysis and quantitative management.
• Root cause analysis.
• People management including goal setting, growth aspects and coaching.
• Understanding of the quality and governance models of Client and the customer; aligning the deliverables to meet those standards.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.