Senior Accessibility Product Manager

Role Description

Are you passionate about building accessible products that serve a diverse community of clinicians and healthcare professionals? Do you thrive in leading complex, cross-functional programs that drive meaningful, measurable impact across a global product portfolio?

In this role, you will lead the accessibility program for a broad portfolio of Clinical Solutions products, ensuring they meet evolving accessibility standards and support the needs of a diverse user base. You will set strategy, oversee execution, and guide teams to embed accessibility into product development practices. This position operates with high visibility and contributes directly to product quality, compliance, and customer trust.

Responsibilities

• Own the Accessibility Program
• Assess the current compliance posture, identify gaps, and drive the program from where it is to where it needs to be.
• Own conformance documentation (VPATs/ACRs) across all active products — ensuring everything is current, accurate, and ready for enterprise procurement.
• Partner with Legal on ADA Title III obligations, contractual commitments, and customer inquiries; be the person who knows where the risks are before they become escalations.
• Stay ahead of the legal and regulatory landscape — enforcement trends, emerging state statutes, and international equivalents for our global customer base.
• Drive Cross-Functional Execution
• Build and maintain the portfolio-level remediation roadmap across a large suite of products spanning physician, nursing, specialty, and patient engagement categories.
• Work with product managers, engineers, and designers to embed accessibility into how we build — not as an afterthought audit, but as part of discovery, design, and delivery.
• Coordinate a distributed network of accessibility champions embedded in product teams; set direction, maintain standards, and keep execution coherent across teams.
• Own triage for incoming accessibility issues — from customers, audits, and legal — and drive them to resolution.
• Extend Coverage to Content
• Work with content authoring teams to ensure alt text, captions, reading order, and PDF accessibility are built into how content is created, not fixed after the fact.
• Build Visibility and Capability
• Define the metrics that tell leadership whether the program is working, and report against them consistently.
• Create the standards and guidance that raise baseline accessibility capability across product and engineering teams — reducing reliance on escalation.
• Be the authoritative voice on accessibility for Clinical Solutions; represent the program at the leadership level and in enterprise customer conversations.

Qualifications

• 6+ years in product management, with at least 2 years owning a digital accessibility or compliance program at a product-led company.
• Deep working knowledge of WCAG 2.1/2.2, Section 508, and ADA Title III as applied to web and mobile software products.
• Experience producing and defending VPATs / Accessibility Conformance Reports in an enterprise B2B context.
• Proven ability to inherit an existing program, assess its maturity honestly, and drive measurable improvement.
• Experience coordinating distributed ownership models — you've worked across teams where you influence without direct authority.
• Technical fluency sufficient for credible conversations with front-end engineers on ARIA patterns, semantic HTML, keyboard navigation, and screen reader behavior.
• Experience navigating Legal stakeholders and accessibility-related procurement and contractual requirements.

Strong Preference

• Background in health tech, SaaS, or enterprise software with a large, heterogeneous product portfolio.
• Experience with content accessibility — alt text, closed captioning, PDF remediation, authoring tool compliance.
• Hands-on experience with assistive technology testing (NVDA, JAWS, VoiceOver, ZoomText).
• Familiarity with automated testing tooling (axe, Lighthouse, Pa11y) and CI/CD integration.
• Exposure to European Accessibility Act / EN 301 549 for international product lines.
• CPACC, WAS, or equivalent IAAP certification.

Benefits

• We promote a healthy work/life balance across the organization.
• Numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.
• Flexible working hours to fit your productivity needs.

Salary Information

U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in Maryland, the base pay range is $121,200 - $201,900. If performed in New Jersey, the base pay range is $136,213 - $217,587. If performed in Ohio, the base pay range is $109,500 - $182,700.

This job is eligible for an annual incentive bonus.

Company Description

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.