IT Team Lead

Overview The IT Team Leader is in charge of leading the team. Must set clear team goals and target them, upholding MAG Core values and ensuring maximum efficiency within the department. It is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions. The position is also responsible for assisting the IT Director and IT Department, maintaining and enhancing dashboards, data models, and data pipelines. Possess advanced analytical and decision-making skills. The role requires someone who is passionate about data quality, data analytics, and automation in order to drive business strategy. An ability to be an expert in problem-solving, and critical thinking, and an understanding of complex system dependencies are essential in enabling the IT Director to show where My Amazon Guy processes are broken and how those processes are affecting key data points. An individual with a strong passion to solve problems and improve data integrity will excel in this position. Key Responsibilities Detail-oriented with strong analytical, problem-solving, and communication skills; dedicated to delivering high-quality results. Proficient in Microsoft Office (Excel), G-Suite, computer security (Antivirus, Firewall, 2FA), and quick to learn new software and hardware. Experienced with company systems including 1Password, Airtable, Amazon Seller Central, Asana, Helium 10, HubSpot, Jotform, Slack, Time Doctor, WordPress, Zapier, and website management. Basic knowledge of API integration is a plus. Tech-savvy in marketing communications, able to apply the latest technology to meet company needs. Collaborative team player with strong cross-cultural communication skills. Qualifications Experienced Team Lead or similar IT role with strong organizational, analytical, problem-solving, and communication skills. Proficient in IT procedures, Microsoft Office (advanced Excel), Google Sheets, computer security (2FA), data visualization, and quick to learn new systems. Creative and technology-focused with solid understanding of marketing communications and ability to apply new technologies effectively. Self-motivated, able to meet deadlines, and a collaborative team player with excellent cross-cultural communication skills. Technical Requirements A computer with dual monitor setup is required Computer with at least 8GB of RAM Must have at least 25 MBPS internet speed Why Join Us 40 hours a week, 8 hours a day Competitive salary base Permanent work-from-home setup Unlimited FREE access to MAG School courses and SOP Library Work schedule is in Eastern Standard Time (EST), Monday-Friday only Opportunities for professional development and career advancement About My Amazon Guy We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster. Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today. “Employees are critical to us. It is on Ownership and Management to support every layer above them.” – Steven Pope, Founder Hear more of what our employees have to say. These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust. Our mission: to be Earth’s most seller-centric company. Core Values Learning Never ending acquisition of knowledge and skills. Consistent Communication Frequently convey info with clarity, accuracy, and purpose to all parties. Tech Savvy Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads. Teaching Help others learn, share your knowledge. Multiply Yourself Replace yourself to scale MAG. 1+1=3. Soft on the People Treat employees with respect and sincerity. Compete We are a team not a family. Crush your competitors. Play to win. Extreme Ownership Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times. Radical Candor Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is. We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe. We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision. Reach us at View phone number on click.appcast.io Monday to Friday, from 9:00am to 5:00pm EST. #J-18808-Ljbffr My Amazon Guy