Product Manager, AI Agentic Workflow

Principal Product Manager, Agentic Workflow Engine

Expedient is a full-stack technology services provider that helps mid-market and enterprise organizations modernize their infrastructure, manage their data, and deploy AI safely at scale. With 25 years in business, a 99 percent client retention rate, a 100 percent uptime SLA, and 200+ active technology certifications, Expedient delivers managed cloud, data, and AI services under a single operating model: Intelligent Infrastructure.

AI CTRL is Expedient's enterprise AI platform. It is the governed environment through which every prompt, every response, and every automated AI workflow inside a customer's organization is routed, monitored, and controlled. The platform is organized around six pillars: Secure AI Gateway, Multi-Model Chat, Compliance and Observability, AI Data Connectors, Agentic Workflow Engine, and Private Model Hosting.

About The Role:

The Agentic Workflow Engine is where customers move from chat-as-tool to AI-as-operator. It turns AI access into automated business outcomes and delivers the highest-value customer results across the AI CTRL portfolio.

The Principal Product Manager owns the Agentic Workflow Engine end to end. The role spans product strategy, roadmap, requirements, packaging, pricing, launch, sales enablement, marketing alignment, commercial performance, and the AI CTRL Development Partner Program. It is a hybrid product management, product marketing, and ecosystem role for a senior operator who has shipped workflow or agentic products before and runs a partner program with the same discipline as a roadmap.

This is a role for someone who runs a roadmap with conviction, makes calls when the data is imperfect, builds agents themselves on a workbench, and elevates the work of the teams around them.

What You Will Do:

• Product Strategy and Roadmap
• Product Development and Execution
• Go-to-Market and Product Marketing
• Sales Enablement and Field Partnership
• Development Partner Program
• Practice Leadership

What We Are Looking For:

Required Qualifications

• 10+ years of B2B product management experience, including at least 3 years owning a workflow automation, low-code, RPA, iPaaS, or agentic AI product.
• Demonstrated ability to operate as a hybrid product manager and product marketer across roadmap, requirements, positioning, packaging, and launch.
• Track record of shipping at least one product line from concept to material revenue, with documented ownership of commercial outcomes.
• Hands-on workflow and agent design experience. You have built workflows and agents on Retool, n8n, Dify, Flowise, or comparable platforms, not just specified them.
• Track record of running a development partner, design partner, or developer ecosystem program with measurable outcomes (certified partners, partner-sourced revenue, or shipped community contributions).
• Working knowledge of modern infrastructure: Kubernetes, identity (SSO, RBAC), observability, vector stores, and the LLM provider landscape.
• Hands-on fluency with AI tooling. You use AI products daily, understand the difference between RAG and agentic workflows, and can debug a problem with engineering.
• Experience running a public-facing roadmap, including the discipline to say no, defer, or kill a feature when the data does not support it.
• Comfort with commercial ownership: pricing decisions, deal economics, and forecast accountability.
• Excellent written and verbal communication. You can produce a one-pager, lead an engineering standup, and present to a Sales VP in the same day.
• Bias to action. You make decisions when the information is imperfect, communicate the rationale clearly, and adjust when new data arrives.
• Experience operating in a matrixed organization and influencing without direct authority.

Preferred Qualifications

• Prior experience in a managed services, cloud, CX, or SaaS environment.
• Experience standing up product, partner, or developer relations functions where none existed.
• Familiarity with the workflow and agent platform landscape: Retool, n8n, Dify, Flowise, LangGraph, CrewAI, Goose, Langfuse, or comparable open-source and commercial tools.
• Working knowledge of React for extending workflow surfaces.
• Comfort with vibe coding and other AI-assisted development practices that compress design and build cycles.
• Experience selling to or supporting mid-market enterprises in the $50M to $2B revenue range.
• Background launching trial programs or self-service order-to-cash flows.
• Track record of partnering with both channel and direct sales teams.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA a plus but not required.

Location and Travel:

This role is hybrid out of one of Expedient's offices in Pittsburgh, PA, Cleveland, OH, or Columbus, OH. Expect 20 to 30 percent travel for customer engagements, partner sessions, sales kickoffs, and industry events.

Salary for this position is directly related to your own experience, knowledge, and skills. Estimated range for this role is $150,000 to $180,000 #LI-hybrid

WORKING FOR EXPEDIENT

We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%. For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match. We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.