Front Desk Agent

Job Description Job Description Front Desk Clerk Clearwater Hotel , FL
Now hiring full time and part time front desk clerk for the Choice brand hotel
Are you reliable? Can you multi-task? Do you enjoy interacting with people? Must be able to work all shifts. Must have FULL availability (weekends, holidays etc.) and eager to learn!
This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel.
Resolves guest challenges throughout their stay in our hotel . Upgrades guests, as required.
Maintain an open line of communication between guests, team members and management.
Ability to access and accurately input information into a computer using hotel property management system
Handle all computer end of day issues and problems that might occur throughout shift.
Obtain assigned bank and ensure accuracy and keep bank secure at all times. Verify all of the third party reservations deposits have been received
Promptly answers the telephone and other inquiries
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved in a timely and efficient manner
Greets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to understand requests, responds with appropriate action and provides accurate information
Job Type: Full-time/ Part Time
Job Types: Full-time, Part-time
Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location: In person