Deli Manager

Overview

The Deli Manager manages Deli Department operations, including scheduling, budgeting, inventory, gross profit and staffing. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service.

Job Locations

US-WA-Kirkland

Address

430 Kirkland Way

Our Culture

Our Vision 

To inspire and advance the health and well-being of people, their communities and our planet  

Our Mission 

We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems  

Our Values 

We foster high standards 

We act with integrity 

We embrace stewardship 

We take action because we care 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

• Collaborate
• Demonstrate Kindness
• Focus on the customer
• Instill trust
• Value diversity

In addition, leaders are expected to:

• Build Effective Teams
• Ensure Accountability
• Inspire Others

Main Job Responsibilities

• Sets the standard for excellent, professional customer service
• Participates in Store Operations Committee (SOC)
• Manages deli department operations
• Responsible for ensuring department compliance to all food safety expectations and requirements
• Maintains a schedule within budget restrictions
• Achieves gross profit at expected percentage target
• Keeps productivity in line with current standards
• Monitors all areas involving budgeting/labor/ordering
• Organizes day of inventory and days leading up to
• Provides leadership, coaching, direction and development to all deli staff
• Has the desire to develop deli product knowledge, both in specialty foods and prepared foods
• Mentors and facilitates training of staff
• Interviews new candidates and manages staffing responsibly and within department budgets
• Ensures that department sanitation, cleanliness, and safety standards are met
• Looks ahead to possible opportunities for growth and change in shopping patterns
• Ensures department sanitation, cleanliness and safety standards are met

Qualifications and Skills

• Proven ability to provide excellent, professional customer service 
• Successful experience in managing high-volume food service, including a background and knowledge in prepared and specialty foods 
• A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance       
• Strong production cooking, recipe development, and kitchen management experience required 
• The ability to demonstrate organizational and planning skills 
• Computer knowledge and skills including Microsoft Office programs 
• Schedule writing experience required 
• The ability to multitask on an ongoing basis       
• Excellent leadership, teambuilding, and communication skills 
• Demonstrated creative thinking and problem-solving skills 
• Flexible schedule with availability to work evenings and weekends 
• Must be willing to accommodate transferring between PCC locations as needed, depending on the needs of the company 
• Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly 
• A current Food Worker Card from the Washington State Department of Health is required
• If hired into this role, a Certified Food Protection Manager certification (for example ServSafe) is required (paid for by PCC) 
• If hired into this role, a CPR/First Aid Certification is required (paid for by PCC) 

Benefits and Perks

• Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, Parental Leave 
• Paid Time Off (PTO)
• 6 paid holidays per year
• 401(k) Profit Sharing Contribution 
• Discounted ORCA Pass 
• Staff Discount on In-Store Purchases
• Flexible Spending Account (FSA)
• Free Co-op Membership
• Bereavement Leave
• Employee Assistance Program

PCC Benefits Page:

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Additional Details

Reports to: Store Director

Physical and Environmental Workspace  

Work occurs in an office, a variety of off-site environments and in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and / or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will provide reasonable accommodations to qualified applicants and employees with disabilities. 

This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position’s scope and function within our company. PCC Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet the changing industry or business needs as necessary. 

Comp Details

Starting Wage Range: $81,000-$87,350/year, depending on experience. Bonus Eligible