Senior Cloud Engineer - GenAI Platform Engineering

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery. Job Profile Summary: Global Markets GenAI Technology is a fast-growing global team with locations in New York City, Charlotte, London, and India. Generative AI presents an exciting opportunity to derive valuable insights from data and drive revenue growth, efficiencies, and improved business processes. Global Markets GenAI Technology will collaborate with Global Markets Sales & Trading, Quantitative Strategies & Data Group (QSDG) & Platform teams to the design and buildout global generative AI platform. The platform will cater to a rapidly growing number of use cases that harness the power of Generative AI. Both proprietary and open-source Large Language Models, and large structured and un-structured data sets will be leveraged to produce insights for Global Markets and its clients. Responsibilities: Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s) Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features Works with stakeholders to establish high-level solution needs and with architects for technical requirements Build and operate the cloud infrastructure layer for the GenAI platform across AWS, Azure, and GCP, enabling secure and scalable deployment of agent-based applications, APIs, and model-serving workloads. Design, implement, and manage containerized environments (Kubernetes and managed services such as EKS, AKS, GKE) Develop and maintain scalable deployment and release pipelines Engineer highly scalable cloud architectures Required Qualifications: 7+ years in cloud engineering, platform engineering, or DevOps/SRE roles Strong hands-on experience with: AWS, Azure, and/or GCP (multi-cloud experience preferred) container platforms (Kubernetes, EKS, AKS, GKE) infrastructure-as-code and CI/CD pipelines Proven experience designing and operating: highly scalable distributed systems containerized workloads in production cloud environments Expertise in: scaling strategies (autoscaling, load balancing, horizontal scaling) performance tuning and system optimization cloud-native architectures and microservices Experience with: observability tools (metrics, logging, distributed tracing) reliability engineering (high availability, fault tolerance, disaster recovery) Desired Qualifications: Experience supporting AI/ML or GenAI workloads, including: model inference endpoints and API gateways high-throughput, low-latency serving systems Familiarity with: vector databases, data pipelines, or retrieval-based architectures scaling patterns for compute-intensive workloads Experience in: regulated enterprise environments (financial services preferred) shared, multi-tenant platform environments supporting multiple teams Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Application Development Architecture Business Acumen Risk Management Solution Design Agile Practices Analytical Thinking Collaboration Data Management Solution Delivery Process Minimum Education Requirements: Bachelor Degree or Equivalent Professional Experience Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540) Pay and benefits information Pay range $122,000.00 - $200,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - Privacy Statement -