Raytheon Network Services Site Lead (RNSL), Hybrid

Date Posted:

Country:

United States of America

Location:

US-AZ-TUCSON-801 A20 1151 E Hermans Rd BLDG A20 (External Site)

Position Role Type:

Hybrid

U.S. Citizen U.S. Person or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

Raytheon Network Services Site Lead (RNSL)

Manager Information Workplace Services - P4

Raytheon Digital Technology Infrastructure Transformation

Hybrid at Key Raytheon Sites (Andover MA; McKinney TX; Tucson AZ; Huntsville AL)
Occasional Travel (multisite support)
Ability to obtain and maintain a U.S. DoD Secret clearance (Secret preferred)

At RTX the worlds largest aerospace and defense company 185000 great minds are united by purpose and inspired to make a difference solving the worlds most complex problems. With our three market leading businesses world-class operations and investments in research and development we offer capabilities and opportunity no one else can. Together we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of todays mission and stay ahead of tomorrows threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression creating a safer more secure world. Join us and help shape the future of aerospace and defense

Raytheon has an exciting opportunity for a Network Services Site Lead (RNSL) to support our modernized serviceoriented network delivery model across multiple Raytheon locations. The RNSL serves as the primary operational liaison between Raytheon business units Site Services Digital Technology teams (SSDT) Enterprise Services (ES) and the Managed Service Providers (MSPs) for network services including LAN WAN WLAN telephony/voice and cellular/DAS.

This role complements the Raytheon Network Service Delivery Lead (SDL) by owning the operational support and sitelevel coordination necessary to deliver reliable consistent network services. The RNSL manages intake qualifies requirements engages cross-functional stakeholders for technical and business evaluation coordinates delivery teams ensures site readiness and maintains clear communication across stakeholders while providing input to the Raytheon SDL regarding enterprise/technology alignment governance strategic planning and service outcomes.

This is a senior individual contributor position requiring strong domain knowledge exceptional coordination skills and the ability to navigate a complex enterprise technology environment. While the role does not perform handson technical work the RNSL must possess deep understanding of network service operations technical impacts and business-critical dependencies.

What You Will Do

Site-Level Operational Leadership

• Serve as the key point of contact for network service requests at supported Raytheon sites qualifying demand performing upfront requirement gathering.
• Coordinate sitelevel activities for multiple sites in a cross-functional environment across SSDT ES MSP vendors and facilities teams to ensure efficient execution of LAN/WAN/WLAN/voice/DAS projects and business requests.
• Act as a strategic partner and escalation point for network transformation initiatives while working to align with the technical roadmap delivery plan.
• Oversee and coordinate site readiness tasks such as MDF/IDF environment validation site access coordination vendor engagement power considerations and circuit delivery alignment along with other associated inputs and dependencies.
• Engage in guiding incident response and resolution for issues brought forward and acting as a communication bridge to engage the appropriate parties.

Demand Intake & Requirements Analysis

• Manage intake for network-related engagements ensuring requests are properly categorized documented and prepared for prioritization within the BUs scoring model.
• Lead operational requirements gathering for deployments expansions and local initiatives while partnering with the SDL for high-visibility or strategic initiatives.

Execution Coordination & Stakeholder Engagement

• Act as the daytoday coordination hub between the business unit (BU) and delivery teams (ES/MSP/SSDT) to ensure timely and quality outcomes.
• Support cross-functional collaboration with Facilities Real Estate program teams and Site Leadership to ensure alignment with enterprise network standards and project dependencies.
• Engage with counterparts in Finance and Procurement in vendor engagement procurement requests and approved transactions related to requested services and/or products.

Operational Oversight & Issue Management

• Drive local-level issue follow-up ensuring MSP/ES resolve incidents aligned with SLAs and escalate issues appropriately.
• Support the SDL with operational insights site-level risk identification vendor performance feedback and service health data.

Support for Lifecycle & Resiliency Programs

• Contribute operational coordination for network refresh activities (WAN LAN WLAN voice inside/outside plant fiber) UPS lifecycle programs DAS modernization and special unclassified program networks.

Governance & Reporting

• Provide structured updates to the SDL including site-level progress operational risks recurring pain points and local environmental factors.
• Support monthly briefings intake reviews KPI production and performance reporting.

Why This Role Matters

Raytheons network ecosystem is foundational to manufacturing engineering factory operations and mission-critical business functions. The RNSL plays a pivotal role in:

• Reducing safety and reliability risk while improving resiliency through coordinated lifecycle management efforts.
• Improving network reliability and user experience by ensuring consistent site-level execution and timely alignment with ES/MSP.
• Restoring strategic capacity for the business by managing operational workloads and coordinating repeatable tasks through SSDT/ES/MSP.

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience or An Advanced Degree in a related field and minimum 5 years experience.

• Experience in IT infrastructure network service delivery IT service management or comparable experience.
• U.S. Citizen - The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance
• Experience with enterprise networking services (LAN WAN WLAN voice cellular/DAS) and related operational impacts.

Qualifications We Prefer

• Experience working with outsourced service providers (MSP) or internal shared-services organizations (ES).
• Experience coordinating cross-functional delivery teams in a large matrixed environment.
• Familiarity with facilities coordination MDF/IDF environments structured cabling concepts and enterprise deployment practices.
• Strong communication stakeholder management risk identification and coordination skills.
• Relevant certifications (ITIL Foundation CCNA/CCNP SAFe or similar).
• Experience with ITIL-based service delivery models governance frameworks and intake/prioritization processes

What We Offer

• Our values drive our actions behaviors and performance with a vision for a safer more connected world. At RTX we value: Safety Trust Respect Accountability Collaboration and Innovation.

• Relocation Eligibility this role is relocation eligible for the selected applicant if they meet company policy criteria. The role will require travel across our major hubs McKinney TX; Tucson AZ; Andover MA Huntsville AL and other US Domestic locations as necessary.

Learn More & Apply Now!

• Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
• Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and of time working onsite will be determined in partnership with your leader. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 107500 USD - 204500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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Required Experience:

Manager