Sr Analyst, Supply Assurance

Sr. Supply Assurance Analyst

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

Primary Responsibilities

The Sr. Supply Assurance Analyst is a critical role with responsibility for assisting both the KeHE Account Management team and the Customer's personnel with the compilation, processing and analysis of data to enhance performance and customer satisfaction by integrating data from multiple sources, uncovering trends, performing root cause analyses, and delivering clear, impactful insights to both internal team and our customer. This role is accountable for successful execution entry into our Advanced Order Management (AOM) system for customer events including promotional, new items, and distributions. This position will maintain solid relationships with customer and supplier partners. This role demands a strong blend of technical expertise, business acumen, and cross-functional collaboration. As with all positions at KeHE, we expect that all actions will be consistent with KeHE's Mission, Vision, and Values.

Essential Functions

DUTIES, TASKS AND RESPONSIBILITIES:

• Proactively assist the account team through data and analytics to support the customer through current sales, potential sales, engagement of the brands and suppliers, promo execution, and points of distribution.
• Aggregate data from various sources as needed to supply data requests and insights.
• Support account team with ad-hoc root cause analysis and corrective actions
• Assist in maintaining KeHE customer APLs
• Track performance and conduct contextual root cause analyses of service issues, excess inventory or spoilage risks.
• Provide clear, data-driven recommendations to stakeholders for operational and customer experience improvements.
• Translate complex data findings into clear narratives tailored to cross-functional audiences.
• Support tactical and strategic initiatives with timely, relevant data insights.
• Passion for training and development of other analysts
• Passion to drive and implement process enhancements both internally and externally
• End-to-end event input into Advanced Order management (AOM) system including master events and store ship order allocations
• Provide real-time visibility to store level allocation shipment validation and reporting
• Deeply understand customer systems and processes to integrate data to identify opportunities for improving end-to-end performance.
• Maintain and deliver event trackers for all activities to Customer Supply Chain team
• Process all inventory disposition distributions through AOM system
• Provide analytical support for the Account team
• Communicate and coordinate event changes with Supply Chain team
• Manage store level ship order allocation deltas to spread outbound volume accurately
• Manage cross-functional collaboration with KeHE Customer Care as needed for the store order changes
• Ensure 100% AOM accuracy
• Assist with preparation of reporting, insights, meeting notes, meeting recaps, and system updates for Supply Assurance collaboration meetings.
• Analyze and validate new item submission requests from customer and process through to Category Management
• Process discontinued item RPR requests through system
• Assist with processing and monitoring of vendor cost changes
• Manage inbound Sprouts Request tickets and assign to appropriate team members
• Ability to work independently.
• Other duties and projects assigned

Skills, Knowledge and Abilities

• Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences both internally and externally
• Drives results through execution: Work cross-functionally internally and externally to deliver world class execution results
• Optimizes work processes: Knowing the most effective and efficient process to get things done; separates and combines activities into efficient workflow
• Strong analytical skills to analyze data, identify key insights, and think critically to solve business problems.
• Excellent communication and presentation skills.
• Proficiency in data analysis tools and software, such as SQL, Excel, and data visualization tools (Power BI).
• Collaborative and strong attention to detail.
• Ability to translate complex data insights into clear, actionable recommendations for non-technical stakeholders.

Minimum Requirements, Qualifications, Additional Skills, Aptitude

EDUCATION AND EXPERIENCE:

• Bachelor's degree preferred: Degree in Supply Chain, Business, Operations, or Analytics preferred
• Minimum of 1-2 years of experience in insights or data analysis role.
• Ability and willingness to work flexible hours, including some weekends as necessary
• Demonstrated ability to recognize business opportunities, without being direct to, acting quickly and decisively when appropriate.
• Ability to coordinate and prioritize a high volume of work and meet pressing time requirements.
• Ability to work independently.
• Demonstrated willingness to take responsibility for personal actions, decisions, and results.
• Demonstrated strength in oral and written communications people at all organizational levels.
• Ability to interact with a diverse group of individuals and contribute to a collaborative work environment must be a team player.
• Demonstrated ability to effectively manage a variety of tasks simultaneously, focusing on those with the highest business impact, including anticipating problems and taking appropriate preventive action to avoid issues whenever possible.
• Experience with AS400 systems and PowerBI in strongly preferred
• Advance Microsoft Excel skills

PHYSICAL REQUIREMENTS:

• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.