Program Assistant

Program Assistant

As the Program Assistant, under general supervision, you perform a variety of duties in support of the Office of Admissions to meet the desired outcome of Enrollment Management as well as the strategic goals of the University and the department. Your primary responsibilities include maintaining a wide variety of student records, both electronic and manual recordkeeping/filing systems; responding to inquiries from students, staff, and the public; mailing various materials to students and prospective students; and assisting with clerical projects. Under general supervision, review, and process undergraduate applications for admission. With delegated authority, admit or deny student admission based upon evaluations of academic credentials. Always maintain and ensure a confidential environment.

Upon successful completion of the employee's 6-month probationary period and training, this position may be eligible for a hybrid telework agreement. All telework agreements are assessed and extended on a semester basis.

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $3,565 to $4,746 | Range 39 (Step A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified Staff and Total Compensation.

Required Qualifications:

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications:

• Knowledge of the admissions process.
• Demonstrated proficiency with Word, Excel, Adobe, and Outlook.
• Experience with WSU Student Information System.
• Experience with Slate CRM.
• Experience working with student records.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship.

Location: Pullman, WA 99164

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. 1) Resume 2) Cover Letter

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: View phone number on click.appcast.io (v), Washington State TDD Relay Service: Voice Callers: View phone number on click.appcast.io; TDD Callers: View phone number on click.appcast.io, View phone number on click.appcast.io(f), or View email address on click.appcast.io.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

More information, resources, and contact information are available here:

Washington State University