Data Reporting & Insights Analyst

About DUOS

DUOS is an AI-powered member experience platform transforming how health plans engage members and improve outcomes. Our mission is not only to add years to life, but to add life to those years. We partner with leading health plans to close healthcare gaps, optimize Star Ratings, and address social determinants of health needs. Backed by FTV Capital, DUOS delivers measurable results: Net ROI of 4:1, 15% member enrollment rates, and significant improvements in HEDIS measures and Star Ratings performance.

The Role

As our Data Reporting & Insight Analyst, you will own the reporting that proves the value DUOS delivers to health plan clients, along with the eligibility files that power it. You’ll build analytic reports that track progress against client targets, maintain the standard reports our Client Success team relies on, and set the standard for every client eligibility file we receive.

This role is central to our “final mile”: giving Client Success the trusted data and proof of ROI to show that what we sell is delivered and valued. It’s a hands-on seat for a curious, self-directed analyst who enjoys owning work end to end. You’ll report to our Data Analytics team and work closely with Client Success, Engineering, and Operations.

What You’ll Do

Standard reporting and analytics

• Own a portfolio of standardized client and internal reports, delivered accurately and on a regular cadence
• Build ad hoc analyses that answer questions from clients, Client Success, and leadership
• Create analytic reports that show clients whether DUOS is delivering value and hitting their targets
• Write and maintain SQL against our data warehouse, validating every result before it goes out
• Turn findings into clear tables, charts, and written summaries for audiences ranging from analysts to client executives
• Improve and automate recurring reports for greater efficiency and accuracy

Client partnership

• Serve as the reporting point of contact for assigned clients, working hand in hand with Client Success
• Present reports and findings to clients alongside Client Success, consulting with all levels of management
• Respond promptly to client data questions with a clear explanation of what the numbers mean and what’s driving them

Eligibility file ownership

• Be the go-to expert for how client eligibility data comes to DUOS and whether it’s right
• Build and maintain standard eligibility file templates and data requirements
• Guide clients through new file setups and changes
• QA every incoming file for completeness, accuracy, and timeliness
• Research and resolve discrepancies, tracing each issue to its source and documenting the fix
• Map data elements across client files to refine templates and speed up new setups
• Partner with Engineering on backend configuration and loading

Trusted data for AI

• Help own the curated tables and metric definitions that feed DUOS’s AI tools, so everyone gets the same number for the same question
• Document what each table and metric means and keep definitions consistent across reports, dashboards, and AI answers
• Investigate conflicting numbers, trace the difference to the data, and fix it at the source

AI-enabled workflows

• Use AI tools daily to speed up SQL development, analysis, report building, and file QA, while checking every output before it’s used
• Build repeatable processes, templates, and documentation so reporting and file intake never depend on one person
• Track your own OKRs and contribute to company OKR adoption

Required Qualifications

• 2+ years of experience in data analysis, reporting, or a related analytical role
• Strong SQL skills
• Experience owning recurring reports or dashboards end to end, including scheduling, validation, and automation
• Experience working with eligibility files or other large client data files, ideally including defining file specifications or data requirements
• Day-to-day use of AI tools (such as Claude, ChatGPT, or Copilot) in your analytical work
• Strong analytical and problem-solving skills, with the ability to identify and resolve data discrepancies
• Clear written and verbal communication, and comfort consulting with all levels of management, internally and with clients
• Excellent organizational, time management, and project management skills
• A curious, self-directed approach: you bring solutions, not just questions, and you’d rather build the process than inherit it
• Bachelor’s degree in a quantitative or related field, or equivalent experience

Preferred Qualifications

• Experience building clean, well-documented tables, views, or data models
• Python experience
• BI tools experience (Tableau, Power BI, or Looker)
• Experience supporting Client Success or account management teams with reporting and QBR materials
• Health plan or healthcare data experience (Medicare Advantage, Medicaid, PDP)
• Familiarity with Star Ratings, HEDIS, and risk adjustment
• Startup or high-growth experience
• A passion for fostering a positive workplace culture

Job Details

• Employment type: Full-time, salary exempt
• Location: Remote (US-based)
• Salary range: $80,000–$100,000 per year

Benefits

Medical, vision, and dental coverage, 401(k), and competitive PTO.

E-Verify

DUOS participates in E-Verify.