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After-Sales Experience Product Lead

TikTok

TikTok is seeking a Senior Product Manager to own the after-sales service strategy for TikTok Shop in San Jose. You will identify customer and operational gaps, translate them into scalable product and process solutions, and lead cross-functional execution with Product, Engineering, Design, and Operations. You will establish success metrics, use data insights to drive improvements, and collaborate with teams across APAC to align on the customer strategy.

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Vacancy posted 2 days ago
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