Inbound Business Telesales Representative

Inbound Business Telesales Representative

Do you excel at understanding business needs and providing solutions that drive results? Spectrum Business is seeking an Inbound Business Telesales Representative to connect with small and medium-sized business clients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum's growth.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Responsibilities

How You'll Make an Impact

• Respond to inbound sales calls nationwide and meet key performance standards
• Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum's products and billing
• Present tailored sales proposals and maximize opportunities to sell additional services
• Maintain accurate customer and sales records
• Work with support teams to complete sales and resolve customer inquiries
• Evaluate client locations for service feasibility and coordinate construction estimates
• Stay informed on competitors to effectively position Spectrum's offerings

Working Conditions

• Work is performed in a call center environment with a variable schedule that may include nights, weekends and holidays, however most of our agents work Monday through Friday

Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education

• High school diploma or equivalent

Experience

• 1+ years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales
• Or 2+ years of college education, associate's degree, or equivalent combination of education and experience

Skills

• Ability to read, write, speak, and understand multiple languages (English and Spanish)
• Proven professional sales performance
• Knowledge of cable communications products like video, data, and voice

Preferred Qualifications

Education

• Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related)

Experience

• 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
• 2+ years of call center sales experience in business-to-business or telecommunications