Admin Support Specialist

Admin Support Specialist

The Administrative Support Specialist provides advanced-level administrative, operational, financial, and program management support for the Department of Restorative Sciences Operative, including the Graduate Operative Program and Clinic. This position independently administers complex academic, financial, operational, compliance, and faculty affairs functions requiring the interpretation and application of University, Graduate School, procurement, accreditation, immigration, and departmental policies and procedures. The incumbent exercises substantial independent judgment and decision-making authority to resolve complex and non-routine issues, develop and implement administrative processes, recommend operational improvements, and manage outcomes that directly impact departmental operations, graduate education, faculty support, regulatory compliance, and institutional objectives.

Minimum Education and Experience Requirements - High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences - University Administrative Experience Demonstrated experience independently administering complex administrative, operational, or program functions within a higher education environment, preferably in an academic health center or similarly regulated organization. Experience interpreting and applying University policies, procedures, and business processes to support academic, clinical, research, and administrative operations.

Financial and Procurement Expertise Demonstrated experience managing financial and procurement activities, including purchasing, vendor management, account reconciliation, travel and expense reimbursement, transaction processing, and financial reporting. Experience administering multiple funding sources, including state, F&A, receipt, trust, and contracts and grants funds, while ensuring compliance with University, sponsor, and regulatory requirements.

University Systems Proficiency Experience utilizing UNC financial, human resources, and administrative systems or comparable enterprise resource planning (ERP) systems including ConnectCarolina/PeopleSoft, InfoPorte, eProcurement, PaymentWorks, Concur, Works/P-Card, GradStar, EPIC, or similar financial, procurement, travel, clinical, and work management applications.

Program Administration, Policy Interpretation, and Compliance Demonstrated ability to independently administer complex programs and operational functions; interpret and apply University, state, federal, and regulatory policies; manage multiple priorities and competing deadlines; exercise sound judgment; and resolve complex administrative issues while ensuring compliance with institutional and regulatory requirements.

Leadership, Collaboration, and Communication Demonstrated ability to lead administrative initiatives, coordinate work across multiple departments and stakeholders, develop and improve business processes, provide guidance and training to faculty and staff, and communicate effectively with faculty, staff, students, departmental leadership, and external partners. Excellent organizational, written communication, proofreading, and editing skills are strongly preferred.