Maintenance Supervisor & Planner

Job Summary Responsible to manage and supervise both short- and long-range planning including coordination of scheduled outages. Duties include ensuring that Health, Safety, and Environmental issues are addressed in every job plan, appropriate permits are completed, and maintaining and updating bill of materials information for Fulton infrastructure and operating area assets. Responsibilities Ensure HSE issues are addressed in every job plan and appropriate permits are completed. Manage and supervise short- and long-range planning including coordination of scheduled outages. Determine appropriate level of planning for each new work order. Manage updating of bill of materials (BOM) information for Fulton infrastructure and operating area assets. Establish and manage process for 3rd party repair work with timely turnaround to meet scheduled maintenance plan. Build comprehensive plans for maintenance work including parts, internal labor, 3rd party labor, 3rd party services, rental equipment, etc. Ensure integration of input from craftsmen, maintenance manager, and other parties in planning process. Estimate hours needed to perform work. Establish and lead after-action review for planned jobs to incorporate learnings into future work. Estimate costs including labor, materials, rentals, and contracted services for each work order. Manage special projects as defined by the maintenance manager. Serve as backup for the maintenance manager. Authorize other duties as assigned, including adherence to all company and location policies and safety rules and ability to work extended hours when required. Account Manager, Service Responsibilities Receives and processes customer orders, inquiries covering items or products ordered. Maintains an ongoing relationship with assigned customers and commercial partners. Ensures that the order has been entered correctly and that the customer has received acknowledgment with a realistic delivery date. Provides standard pricing and quoting, product availability, and schedule information within established guidelines. Serves as communication link between customers and commercial to assure responsiveness. Tracks order activity and alerts appropriate stakeholders of any potential delivery problems. Partners with Logistics to expedite delivery of selected orders. Uses knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. Maintains a high level of customer service, reflected by a low number of customer complaints. Works closely with Production Control, Purchasing, and Shipping to ensure customers’ needs are met. Has basic knowledge of export order processing including ocean and air export shipment regulations and familiarity with NAFTA and other free trade agreements. Qualifications & Experience Maintenance Planner: Minimum 5 years of maintenance experience with 3 years as a maintenance planner within a manufacturing environment. Completed formal maintenance planner training. Ability to interpret and use piping and instrumentation diagrams, equipment drawings, predictive maintenance reports, hydraulic and electrical schematics. Strong written and verbal communication skills. Lean Manufacturing knowledge a plus. Working knowledge of process equipment. Basic math skills. Highly motivated with strong time management and prioritization skills. Analytical and problem‑solving skills. Computer literate with knowledge of Excel. BPCS experience a plus. Ability to interact with vendors and internal customers. Attention to detail and metrics driven. Desire to grow into a Maintenance Manager role. Account Manager, Service: High School Diploma required. Associate’s or Bachelor’s degree in a relevant field preferred. Minimum 2–5 years of customer service experience in an office setting required. Manufacturing company experience preferred. Preferred working knowledge of US trade compliance including import and export compliance, ITAR, NAFTA, other free trade agreements, Made in the USA rules, Harmonized tariff rules. Excellent communication skills and strong detail orientation. Capable of handling multiple priorities and adapting to change with ease. Willing to take on additional tasks and work effectively on a team. Proficiency in Microsoft Word and Excel required, knowledge of SAP preferred. Ability to rotate with other Service Representatives to provide holiday coverage. Compensation $77,000 - $87,000 annually. Pay offered may vary depending on job-related knowledge, skills, and experience. The total compensation package may also include other elements. Disclaimer The statements included herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The Company retains the right to add to or change the duties of this position at its discretion. EEO Statement Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class. #J-18808-Ljbffr