Stay n Play Lead Specialist

Overview Role Overview: The Stay & Play Lead Specialist is responsible for the daily management of all Stay & Play activities, providing dedicated, personalized care, attention, and structured engagement to each Stay & Play dog. This role requires excellent organizational skills, efficiency in task management, and a strong focus on dog safety and quality care. Responsibilities Independently manage daily schedules, including timely let-outs, structured one-on-one enrichment activities, feedings, and report card completion. Consistently handle 8-15 Stay & Play dogs per shift, optimizing time by managing three dogs simultaneously in separate yards. Ensure all Stay & Play dogs are provided with quality attention, appropriate engagement, and safe handling practices throughout the entirety of your shift. Complete detailed report cards, maintain clear and accurate records, and update notes promptly. Coordinate and communicate closely with Team Leads regarding first/last let-outs, meals, and any special care requirements. Maintain cleanliness and organization of all Stay & Play areas, including yards, crates, and common spaces. Provide occasional support to the general team only after all Stay & Play responsibilities are fully satisfied (this is not the primary goal). Required Qualifications & Attributes Proven ability to safely manage multiple dogs of all sizes and energy levels independently. Exceptional organizational and time management skills. Effective communication and documentation abilities. Strong work ethic, reliability, and proactive attitude. Ability to stay calm under pressure and manage dogs safely during one-on-one and paired activities. Work Schedule & Environment Work is performed indoors and outdoors, requiring physical stamina and endurance. Frequent bending, lifting, walking, and handling dogs of all sizes and temperaments. Core Competencies Leadership & Accountability – Leads by example and takes responsibility for team success. Collaboration & Teamwork – Works effectively with staff and management to ensure smooth operations. Emotional Intelligence & Conflict Resolution – Handles challenging situations with professionalism and empathy. Problem-Solving & Decision-Making – Makes informed decisions to maintain efficiency and safety. Time Management & Organization – Effectively prioritizes tasks to keep operations running smoothly. Positive Reinforcement Training – Ensures that all interactions align with fear-free and reward-based training principles. Benefits Opportunities for growth and advancement. Employee discounts and additional benefits based on role and employment status. A supportive and team-oriented work culture. #J-18808-Ljbffr