Information Technology Help Desk (Miami)

Part-time

StevenDouglas

Miami, FL

Level 1 Help Desk Support Technician (Contract)

Location: Onsite

Duration: 6 Month Contract to hire (Potential Extension)

Start Date: Immediate

M-F: 7am – 9pm EST

Weekends: 9am – 9pm EST (can work remote)

Overview

Day to day:

Printers and Outlook – most common issues to troubleshoot
35-40 tickets per day – mix of phone/email/chat interactions (no in person support)

1-2 years of experience (mix of certification/experience)–

Technical acumen & customer service equally important

Wants someone that:

uses logic in problem solving
has technical acumen
assessing variables and eliminating variables
resourcefulness and actual thought/problem solving
volume experience helps fast paced environments work – 8k interactions per month for whole team
Outlook troubleshooting

Plus:

ServiceNow exp
Basic networking – CompTIA A+

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Information Technology Help Desk (Miami) in Miami, FL vacancy

Business Development Manager - IT Staffing Services - Fort Lauderdale / Miami
...Hybrid - Fort Lauderdale OR Miami, FL Compensation: Competitive... ...Development Manager to help us grow several key accounts... ...expert in delivering flexible technology and talent solutions. By always... ...unique needs of highly skilled information technology professionals in...
Suggested
Full time
Contract work
Local area
Flexible hours
INSPYR Solutions
Miami, FL
2 days ago
Executive Director, Information Technology - Central
...Temporary employee at the University of Miami, please click here to log in to Workday... ...for a full-time Executive Director, Information Technology to work in Coral Gables, Florida.The Executive... ..., Administrative Systems, Service Desk, Academic Technologies, etc.) to ensure...
Suggested
Full time
Temporary work
Work experience placement
University of Miami
Coral Gables, FL
3 days ago
Senior Director Information Technology (Miami)
...About the Role We are seeking a strategic and innovative Senior Director, Information Technology (IT) to lead our enterprise technology organization and drive the execution of our technology strategy. This executive leader will be responsible for modernizing and...
Suggested
Full time
NIPRO Corporation - Global
Miami, FL
1 day ago
Technical Implementation & Sales Specialist - AR & AI (Miami-Fort Lauderdale Area)
About VIZBL VIZBL is a technology company building advanced augmented... ...product experiences that help customers visualize and experience... ...Specialist to join our Miami office. This is a unique role... ..., Software Engineering, Information Technology, or a closely related...
Suggested
Full time
Work at office
VIZBL
Miami, FL
1 day ago
INFORMATION TECHNOLOGY SUPPORT TECHNICIAN
INFORMATION TECHNOLOGY SUPPORT TECHNICIAN The IT Support Technician assists in the IT operations by providing support with all IT related computer equipment, with a particular focus on, but not limited to, technology and equipment in the Front of House. All duties and...
Suggested
Royal Caribbean Cruises, Inc.
Miami, FL
more than 2 months ago
Head of Information Technology & Security
$250k
...Description Job Description Cardone Training Technologies (CTTI) is looking for a Director of Information Technology to own our internal technology function... ...of a 10-person IT organization spanning help desk, systems, and infrastructure, including hiring, coaching...
Local area
Cardone Enterprises Inc
Miami, FL
23 days ago
Service Desk Analyst
...Job Title Job Information Date Opened 09/16/2026 Job Type Full time Industry Technology City Miami State/Province Florida Country United States Zip/Postal Code... ...Qualifications 1+ years of service desk/support experience Candidate must possess...
Full time
Work at office
Immediate start
Remote work
Shift work
Pivotal Solutions Inc
Miami, FL
4 days ago
AV & End User Support Engineer (Miami)
...around world-class talent, cutting-edge technology and endless growth opportunity. For over... ...With offices in Chicago, New York City, Miami, London, Hong Kong and over 2,000 employees... ..., military/veteran status, genetic information, marital status, ethnicity, alienage or...
Full time
Work at office
Local area
Remote work
Worldwide
MMD Services
Miami, FL
1 day ago
Service Desk Technician II (Miami-Fort Lauderdale Area)
$50k - $60k
...Who we are : CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our... ...culture. What we are looking for: Who you are : The Service Desk Technician II will be part of our support team providing...
Full time
Local area
Remote work
Flexible hours
CompassMSP
Miami, FL
1 day ago
Technical Support Specialist - Level II
...with current business technology solutions. About Invizio... ...we are dedicated to helping businesses maximize... ...located in South Florida's, Miami-Dade or Broward... ...-up of submitted help desk tickets Providing detailed... ...and configuration information and add it to the...
Full time
Work at office
Remote work
Day shift
Invizio
Miami, FL
1 day ago
Client Solutions Manager
...Job Title: Client Solutions Manager, Technology Location: Miami, FL (Hybrid) Compensation: 75,000... ...'s degree preferred. Major in Information Technology, Computer Science, Business... ..., engineers, cloud, security, data, help desk) is a strong plus. ~ A strong desire...
Full time
Contract work
Work at office
Local area
Robert Half
Miami, FL
3 days ago
Computer Field Service Technician (Spanish and English)
...Service TechnicianCyzerg is a technology company specialized in the... ...customer base.With headquarters in Miami, FL, and branches in the... ...be working closely with the help desk team and act as their... ...technical support team and share information across the organization....
Casual work
Work at office
Shift work
Cyzerg
Miami, FL
4 days ago
Tier I Onsite Field Technician - Miami, FL
Tier 1 Onsite Field Tech - Miami, FL Job status: Exempt / Full-Time Schedule: Monday-Friday... ...HDMI, projectors, and doc cams Handle help desk tickets and elevate issues to higher-... ...provide a company car and cell phone for work use. #J-18808-Ljbffr TECHNOLOGY LAB, LLC
Full time
Monday to Friday
Afternoon shift
TECHNOLOGY LAB, LLC
Miami, FL
5 days ago
Help Desk Support/Technical Support - Remote
$38k - $42k
...Located in the global city of Miami, the university offers more... ...resilience, health and technology and innovation. Home to the... ...technologies provided by Division of Information Technology. Provides first... ...Experience in utilizing a help Desk incident tracking software...
Permanent employment
For contractors
Work at office
Remote work
Flexible hours
Shift work
Florida International University
Miami, FL
5 days ago
Sr. AV & IT Support Technician (Miami)
...AV & IT Support Technician to a small, highly visible technology team based in their Miami Office This is a high-performance, high-visibility... ...disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other...
Full time
Work experience placement
Work at office
Local area
Shift work
MMD Services
Miami, FL
1 day ago
Desktop Support Engineer - Miami, Florida, USA
Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises... .... Please visit our website for more information about what we do at We are looking for... ...optimal service delivery. Location : Miami, Florida, USA Contract Type : Independent...
Contract work
For contractors
Immediate start
Axiom Technologies Pty Ltd.
Miami, FL
3 days ago
Travel Cath Lab Tech - $2,462 to $2,537 per week in Miami, FL
$2,462 - $2,537 per week
...Cath Lab Tech Location: Miami, FL Agency: AMN Healthcare... ...to $2,537 per week Shift Information: Days - 4 days x 10 hours... ...bachelor’s degree in radiologic technology, ARRT certification, BLS and... ...innovative, and influential force in helping healthcare organizations...
Extra income
Full time
Contract work
Temporary work
Shift work
AMN Healthcare Allied
Miami, FL
1 day ago
IT Manager
...freight carrier connecting Miami to the Caribbean, including... ...lead and manage the company's technology operations across all company... ...IT support, protect company information, maintain system... ...operational efficiency. Help Desk & User Support Ensure employees...
Work at office
Relocation
Antillean Line
Miami, FL
1 day ago
Service Desk Engineer (Miami)
...intention, investing in brand, technology, and talent, and... ...excited by the opportunity to help shape the future of a growing... ...Position Overview The Service Desk Engineer serves as the first... ...Associate's or Bachelor's degree in Information Technology, Computer Science,...
Full time
Work experience placement
Remote work
Fibernow
Miami, FL
1 day ago
Threat Informed Defense Senior Manager
$132.5k - $338.3k
...to add an experienced Threat Informed Defense Senior Manager to an... ...outstanding team.Accenture Security helps organizations prepare,... ...in more than 120 countries. Technology is at the core of change today... ...Louis, 4220 Duncan Avenue, Corp; Miami, 777 Brickell Ave, Corp;...
Full time
Work experience placement
Live in
Work at office
Local area
Accenture
Miami, FL
6 days ago
International Mail Support Analyst
$33 per hour
...International Mail Support AnalystLocation: Miami, FLSecurity Clearance: Sensitive... ...Control & SecurityAbout KACE:KACE delivers technology-enabled mission services that advance public... ...research; compile basic background information to include, but not limited to, researching...
Work experience placement
Local area
Monday to Friday
Weekend work
MVM, Inc.
Miami, FL
5 days ago
Help Desk Tech Intern (College Credit)
...college student to join our team as a Help Desk Technician Intern . This is a great opportunity... ...technicians by assisting with level 1 technology tasks: install peripheral devices set... ...or university program preferably in Information Technology Artificial Intelligence or a...
Work experience placement
Internship
Work at office
United Way Miami
Miami, FL
8 days ago
Onsite AV/IT Support Engineer (Miami-Fort Lauderdale Area)
...digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable... ...industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts...
Full time
For contractors
Work at office
Local area
Remote work
AVI-SPL
Miami, FL
1 day ago
Help Desk Technician
...Help Desk Technician Department: Information Technology Direct Supervisor: Sr. Systems Administrator Status: Full-time Summary: The IT... ...time position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities: Provide...
Full time
Local area
Remote work
Weekend work
Afternoon shift
Miami Dolphins
Miami Gardens, FL
4 days ago
Information Technology Business Analyst (Miami)
$120k
...II – SQL, SDLC & Automation Location: Miami, FL Work Arrangement: Onsite... ...other robotic process automation (RPA) technologies is valuable, although candidates with strong... ...detail, and ability to translate technical information for business stakeholders. ~...
Full time
Leon Recruitment
Miami, FL
1 day ago
Controls Automation Engineer (Miami)
...We’re working with a global organisation looking for a Controls Engineer to join their automation team in Miami. The role will be based at an established, highly automated facility and will focus on maintaining, troubleshooting and upgrading existing automation systems...
Full time
Edison Smart®
Miami, FL
1 day ago
IT Support Technician
...team delivers technical support and office technology services to all Opendoor personnel. We... ...Location This role is based in our Miami office, in-person four days per week (Monday... ...to-end online experience that has already helped thousands of people and we're just getting...
Work at office
Local area
Remote work
Monday to Friday
Opendoor
Miami, FL
1 day ago
Help Desk Representative
$47.22k - $98.07k
...among the largest private, founder-owned technology and services integrators in the defense... ...contract award SOSi is seeking a Help Desk Representative to support mission requirements... ...partners to enable real-time information sharing, dynamic data integration, and...
Full time
Contract work
For contractors
Remote work
Worldwide
SOS International LLC
Miami, FL
1 day ago
Technology Support Specialist
...excellence. Job Description: The Technology Support Specialist provides customers with desk-side technology support. This position... ...Call Distribution (ACD) system and monitor the Information Technology (IT) Help Desk ticketing system to ensure that issues...
Work at office
Local area
Remote work
Flexible hours
McDermott Will and Emery
Miami, FL
1 day ago
INFORMATION SERVICES TECHNICIAN
...systems, including softphones, desk phones, voicemail, and... .... Communicate updates to the Information Services Assistant as required... ...to stay aligned with evolving technologies, policies, and service expectations... ...needed, procure additional help to answer questions to ensure...
Work at office
Remote work
Care Resource Community Health Center
Miami, FL
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Information Technology Help Desk (Miami). Be the first to apply!