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Senior Operations Manager- 3PL Warehousing

CS Recruiting, a Hirewell company

Senior Operations Manager

Location: Monroe, NJ

Position Overview

A growing third-party logistics (3PL) provider is seeking a Senior Operations Manager to oversee distribution center operations, financial performance, safety, and continuous improvement. This leader will drive operational efficiency, develop high-performing teams, and ensure exceptional customer service while meeting financial and productivity goals.

Key Responsibilities

  • Oversee daily 3PL distribution center operations, including warehousing, fulfillment, inventory management, shipping, and value-added services.
  • Lead, develop, and motivate warehouse managers, supervisors, and frontline teams.
  • Drive operational efficiency, productivity, and continuous improvement initiatives to reduce costs and improve service.
  • Manage budgets, labor, variable expenses, and financial performance to achieve established targets.
  • Establish and monitor KPIs related to productivity, quality, safety, customer service, and profitability.
  • Ensure compliance with safety regulations, quality standards, and company policies.
  • Leverage WMS, automation, and operational technology to improve processes and performance.
  • Partner with sales and account management teams to support customer retention, satisfaction, and business growth.
  • Develop operational strategies aligned with broader company objectives and growth initiatives.

Qualifications & Experience

  • 10+ years of experience in logistics, supply chain management, warehousing, or 3PL operations.
  • 5+ years in a senior operations leadership role.
  • Lean Six Sigma Black Belt certification (or green) required
  • Proven experience managing high-volume fulfillment or distribution center operations.
  • Demonstrated success leading large teams and driving measurable improvements in productivity, cost, and service.
  • Strong financial acumen, including budgeting, labor management, and operational performance.
  • Experience with continuous improvement methodologies and warehouse management systems.
  • Excellent leadership, communication, analytical, and problem-solving skills.
  • Proficiency in Microsoft Excel and relevant logistics and financial systems.

Vacancy posted 9 days ago
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