US Patriot Retail Lead Sales Associate

Job Description

Job Description

Lead Retail Sales Associate (Full Time) - On Base, Fort Drum, NY

Starting Rate: $18.75/hour

Come and join a FUN sales team with US Patriot! Great store, energetic team environment – great opportunity!

US Patriot is seeking a Full Time Lead Retail Sales Associate to match soldiers and airmen to the best brands in the business including Nike, Oakley, and Under Amour. We have over 105 retail locations and multiple web portals to take care of our customers tactical gear needs.

US Patriot/Galls, LLC offers many benefits to include:

• Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!

As Lead Retail Sales Associate in a US Patriot/Galls store, you can expect to provide exceptional customer service to our soldiers and airmen. You will interact with our customers on the sales floor; process sales, assist with product questions and help customers select the right products to meet their needs.

WHAT YOU WILL DO

• Responsible for assisting the Store Manager in various tasks
• Greets every customer in a prompt timely manner and alert and responsive to all customer needs.
• Answers customer’s inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Up-sells customers on other products, and recommends add on items to enhance the customer’s order
• Sets up advertising displays and folds and arranges merchandise to promote sales.
• Replenishes merchandise and participates in monitoring of floor stock to assure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Fills out all paperwork correctly and efficiently
• Provides information regarding contract specifications and products associated with contract
• Handles irate customers in a professional courteous manner
• Assist with answering product questions and providing information over the phone
• Communicates and works closely within and outside retail department to assure customer needs are met with 100% accuracy
• Adhere to company mission, policies, procedures, and practices

WHAT YOU WILL BRING

• High school diploma or GED
• 1 year minimum of retail experience preferred. We will train!
• Friendly, outgoing, and helpful demeanor
• Previous retail or customer service experience a plus
• Ability to read and interpret documents such as department specifications and must be able to interact effectively with customers
• Ability to calculate figures and amounts, and ability to operate a PC and Galls’ order management system
• Must be able to work with minimum amount of supervision under pressure situations.
• Good grammar voice and diction, with a high attention to detail
• Excellent customer service skills
• Ability to stand for entire shift
• Ability to operate and use all equipment necessary to operate the store
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work flexible shift hours 7 days a week

WHAT TO SEND OUR WAY

• Your application to include your resume or job history, highlighting your education, experience, and skills

EOE/Disability/Vets