Parts Counterperson

Job Opportunity at Van Bortel ChevroletKitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.All inquiries should be directed to the hiring manager, Robin Williamson.Benefits:Medical, dental & vision insurance401K plan and matchPaid time off and vacationShort term disabilityMentorship programGrowth opportunitiesPaid trainingLife insuranceLegal services providedEmployee vehicle purchase plansHealth and wellness planDiscounts on products and servicesResponsibilitiesOversee the parts sales process from start to finish.Communicate with staff and customers in a friendly and professional manner.Converse effectively/efficiently regarding customer parts status.Read and understand the parts catalog when looking up and speaking to specific parts.Answer phone calls, provide price quotes and other information to customers.Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.Provide high level service to both internal and external customers.Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.Notify parts manager of out-of-stock parts or shop materials that need immediate attention.Locate out-of-stock parts from outside source and submit an emergency order, if necessary.Make sure all internal requests for parts are billed on service repair order.Receive payment from retail customers or obtains credit authorization.QualificationsHigh school diploma or equivalentPrior automotive experience (preferred)Eager to improve in a dynamic work environmentStrong interpersonal and time management skillsAbility to read/interpret safety and maintenance documentsAbility to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volumeAbility to lift minimum 50 - 60 poundsComputer, phone, and copier/printer experience preferredValid driver's license and clean driving recordAvailability to work minimum of one Saturday per monthWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.